Assistant General Manager – Upscale Casual Dining Concept

About the Concept We are a hospitality-driven restaurant concept committed to delivering exceptional food, beverage, and guest experiences. Our success is built on strong leadership, operational excellence, and a culture that values teamwork, accountability, and genuine hospitality. We are seeking an experienced Assistant General Manager to help lead daily operations, develop team members, and drive exceptional guest satisfaction in a fast-paced, high-volume environment. Position Overvie wThe Assistant General Manager partners closely with the General Manager to oversee all aspects of restaurant operations, including guest experience, team development, financial performance, and operational execution. This role requires a hands-on leader who thrives on the floor, leads by example, and is passionate about hospitality and team success .The ideal candidate has strong food and beverage knowledge, excellent leadership skills, and experience managing both front-of-house and back-of-house operations . Key Responsibiliti esOperations Manageme • ntSupport the General Manager in overseeing all daily restaurant operatio • nsCoordinate front-of-house and back-of-house teams to ensure smooth and efficient servi • ceOrganize, supervise, and support daily shif • tsMaintain company standards for service, cleanliness, and operational excellen ce Guest Experie • nceDeliver exceptional hospitality and guest service at all ti • mesRespond promptly and professionally to guest concerns and feedb • ackEnsure a welcoming and memorable dining experience for every gu • estIdentify opportunities to enhance guest satisfaction and overall restaurant performa nce Team Leadership & Develop • mentTrain, coach, and develop team members on service standards and operational proced • uresCommunicate performance expectations and provide ongoing feed • backSupport recruiting, onboarding, and retention eff • ortsFoster a positive and accountable team cul ture Food & Beverage Over • sightMaintain a strong understanding of food, beverage, and menu offe • ringsMonitor food quality, presentation, and consis • tencyAssist in evaluating vendors and sourcing opportun • itiesEnsure staff are knowledgeable and properly trained on menu items and ingred ients Financial & Administrative Responsibi • litiesSupport labor management, scheduling, and cost co • ntrolsAssist with financial reporting, forecasting, and operational pl • anningMonitor key performance indicators and contribute to profitability initi • ativesEnsure proper use of restaurant management systems and reporting tools Compliance & • SafetyEnsure compliance with all health, sanitation, safety, and company p • oliciesMaintain a safe environment for guests and team • membersSupport implementation of operational procedures and future growth init iatives Qualif • icationsProven experience as a Restaurant Manager, Assistant General Manager, or similar leaders • hip roleStrong background in full-service restaurant op • erationsExtensive food and beverage knowledge, including wine, beer, and • spiritsExperience delivering high-level guest service in a hospitality-driven env • ironmentFamiliarity with restaurant management systems such as Toast, Paycom, HotSchedules, TripleSeat, RESY, or O • penTableStrong leadership, coaching, and team developmen • t skillsUnderstanding of financial analysis, budgeting, and operational • planningProficiency with Microsoft Office, Google Workspace, and related busine • ss toolsDegree in Hospitality Management, Business Administration, Culinary Arts, or related field p referred Compensation & • BenefitsSalary: $75,000 – $85,000 • annually100% Employer-Paid Health Insurance (Employee • Coverage)Dental & Vision Insuranc • e Options401(k • ) ProgramComplimentary Sh • ift MealsEmployee Dining • DiscountsPaid Time Off & S • ick LeaveCareer Growth and Advancement Oppo rtunities