Compliance Manager, User Enablement

<h2><strong>Who we are</strong></h2> <h3><strong>About Stripe</strong></h3> <p>Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world’s largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p> <h3><strong>About the team</strong></h3> <p>As a regulated business, our second line of defense team plays a critical role in ensuring Stripe operates as a responsible steward of the financial ecosystem. You will join the Product and User Enablement (ProUse) team, acting as a trusted compliance advisor to our first line business teams (e.g., GTM, Risk, Ops) to help scale our crypto/stablecoin business and grow our user base globally.&nbsp;</p> <h2><strong>What you’ll do</strong></h2> <p>We are looking for an experienced compliance advisor who is fluent in both compliance regulations and commercial reality. You will not just be a specialized advisor, but a strategic partner responsible for scaling our business by embedding compliance intelligence directly into our technical infrastructure to support our users.</p> <p>You will be the bridge between Stripe’s compliance obligations and our users' ambitious goals, moving away from manual, person-dependent models toward a dynamic, agentic structure.</p> <p>You will provide expert guidance for our complex user challenges to actively shape them. You will partner closely with cross-functional stakeholders to design user solutions that both support users' growing journey with Stripe and satisfy compliance rigor.</p> <p>Stripe is both a technology company and a financial services company. You will need to be comfortable straddling those worlds every day, moving quickly in the face of ambiguity to help scale our business globally.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Partner deeply with GTM and business teams for complex user deals to identify compliance roadblocks early and design the "path to yes" that aligns with our risk appetite.</li> <li>Drive local adoption and development of automated compliance tools/agents. You will be responsible for surfacing nuances, providing feedback for improvement, and ensuring these tools operate reliably for first line teams.</li> <li>Act as the lead human-in-the-loop for novel challenges and high-stakes edge cases, using first-principles thinking to navigate regulatory ambiguity where no clear playbook exists.</li> <li>Deploy strategically as a subject matter expert to explain intricate compliance requirements to users and first line teams with authority, clarity, and empathy.</li> <li>Work with users and internal teams to architect flows — funds flow, data collection, API integration — that meet compliance obligations while minimizing friction.</li> <li>Analyze complex edge cases to distinguish between "unfamiliar" and "unsafe”, pushing the boundaries of existing norms to maintain a competitive edge for Stripe</li> <li>Articulate and socialize our innovative compliance approach with key external and internal stakeholders, including Regional Compliance Officers and MLROs.</li> </ul> <p><strong>Who You Are</strong></p> <p><strong>Minimum Requirements</strong></p> <ul> <li>9+ years of experience in financial crimes compliance, with significant time spent specifically in the crypto and stablecoin space.</li> <li>Sufficient technical understanding to identify automation opportunities and shape agentic solutions that drive compliance.</li> <li>A proclivity for curiosity and the ability to develop robust, risk-based opinions in areas that lack clear precedent</li> <li>Experience evaluating complex user requests for compliance risk and working with business stakeholders to implement creative solutions to enable users while meeting compliance requirements</li> <li>Strong written and verbal communication skills, including the ability to translate complex compliance concepts into clear, commercial language for different stakeholders across the business, as well as with users directly</li> <li>Excellent cross-functional collaboration skills, including navigating leadership and interpersonal working relationships</li> <li>The ability to work efficiently and independently in an ambiguous, fast-paced, and increasingly agentic environment.</li> </ul> <h3><strong>Nice to haves</strong></h3> <ul> <li>CAMS, CRCM or equivalent certification</li> <li>Experience in a hyper-growth tech or fintech environment.</li> <li>Working knowledge of crypto regulatory frameworks and standard AML/sanction practices, and a good understanding of the types of compliance matters applicable to a company like Stripe</li> <li>AI/Agentic Experience: Understanding of how to leverage LLMs or automated AI tooling to scale compliance work</li> </ul>