Lead Product Designer

Lead Product Designer, Manager Level Join to apply for the Lead Product Designer, Manager Level role at Capital One. We’re currently seeking a Product Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you. Role Expectations As a Product Designer, you’ll combine your craft expertise and leadership skills with an understanding of our customers and the business to co‑create innovative solutions to complex problems and influence product strategy. • Product Design Expertise: Demonstrate a high degree of skill in product design, leveraging a variety of skills across interaction, visual and service design; in collaboration with cross‑functional partners, inform the use of appropriate tools, platforms, frameworks and design systems and create artifacts that may include journey maps, blueprints, high‑fidelity designs and prototypes. • Leadership: Lead design projects, directing and delegating work for more junior team members and building strong partnerships with cross‑functional stakeholders while also mentoring and helping to mature the overall product design practice at Capital One. • Human‑Centered: Effectively navigate the needs of partners and stakeholders, leveraging critical‑thinking skills that factor in data, research insights, scalability and tech constraints, while ensuring the team focuses on customer‑centered solutions and inclusive design. • Business‑Focused: Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for your team, partners and stakeholders. • Problem‑Solving: Demonstrate a solid understanding of tech, data capabilities and emerging technologies and use this knowledge to inform your work and help your cross‑functional team move faster and navigate technical limitations in service of the impactful solutions. • Collaboration: Leverage a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross‑functional perspectives to bridge gaps in information and drive product strategy. • Communication: Present work across levels and job functions using a human‑centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision‑making and direction at senior levels. The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact. Basic Qualifications • At least 5 years of experience in a Product Design role. • At least 5 years of experience in design and prototyping tools such as Figma. Preferred Qualifications • At least 6 years of experience in a Product Design role. • At least 6 years of experience in design and prototyping tools such as Figma. • Experience working with and contributing to an established design system. • Experience collaborating with product, tech and business partners. • Experience leading design projects or teams. • Experience working in heavily regulated, data heavy problem spaces. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Compensation Chicago, IL: $144,000 – $164,400 for Manager, Design McLean, VA: $158,400 – $180,800 for Manager, Design New York, NY: $172,800 – $197,200 for Manager, Design Richmond, VA: $144,000 – $164,400 for Manager, Design Other locations: subject to the respective pay range; final offer reflected in the offer letter. Performance‑based incentive compensation may include cash bonus(es) and/or long‑term incentives. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]. Capital One does not provide, endorse, nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).