Events and Field Marketing Specialist

CTM is a cutting edge software within the SaaS/UCaaS space helping drive revenue for 100,000+ clients in over 90 different countries. Our Purpose To create a better human experience through technology Our Mission We empower businesses with the tools to transform conversations into an advantage Our Vision We revolutionize the ways in which people and businesses connect What do we do? • We help businesses determine which ad campaigns produce the highest return on investment, ultimately driving more conversions, increasing efficiencies, and automating their operations. • We help contact centers support and better connect with their customers by offering a variety of tools such as our mobile app, transcriptions, chat and text messaging features, queue tracking, and a bunch of incredible analytics. • We help businesses to work remotely as effectively as they do in‑person through our soft‑phone and contact center support tools, helping thousands of businesses to employ team members around the world. • We enable automation through powerful AI features to enhance workforce productivity, discover business opportunities and improve the human experience of communication by reducing the time spent on boring tasks and allowing more human time to interact. Our headquarters is in Maryland, but we have team members around the country focused on helping our customers. We pride ourselves on our amazing culture, which you can learn about here. Who are we hiring (and what will they do)?: We’re looking for a highly organized, detail-oriented, and experienced Events & Field Marketing Specialist to lead the strategy and execution of CTM’s event and conference presence. In this role, you’ll be responsible for planning, managing, and executing all company-level and partnership events, including large conferences and expos, sponsored events, hosted experiences, webinars, and co‑marketing initiatives. You’ll play a key role in shaping how CTM shows up in the market, ensuring we deliver thoughtful, engaging, and competitive event experiences that drive brand awareness, pipeline, and customer growth. You’ll attend events, support internal teams, and continuously evaluate opportunities to improve performance and ROI. You’ll report directly to the VP of Marketing and work cross‑functionally with Sales, and Account Management teams to ensure events are aligned with broader campaign and business goals. Key Responsibilities: • Own the end‑to‑end strategy and execution of CTM’s event program, including conferences and trade shows; sponsored events and co‑marketing initiatives; hosted events (in‑office, regional, or customer‑focused); and virtual events such as webinars and training sessions. • Develop and execute event strategies that ensure CTM has a strong, competitive presence including booth experience design and engagement strategy; event messaging and positioning; and audience targeting and activation plans. • Partner with Sales, Product, and Partnerships to identify and secure speaking opportunities and thought leadership placements. • Align event participation with pipeline, customer expansion, and GTM priorities. • Plan and manage all event logistics, including travel coordination for internal teams; vendor management and contracts; ordering, shipping, and inventory tracking of booth materials and swag; and on‑site setup, execution, and post‑event breakdown. • Research and evaluate new event opportunities by analyzing audience fit, cost, competitive presence, and impact. • Manage event budgets and expenses, ensuring efficient allocation of resources and cost control. • Track and report on event performance. • Collaborate with Marketing to support pre‑ and post‑event campaigns, including email promotions; paid and organic social content; and landing pages and follow‑up sequences. • Support and manage webinar and virtual event execution, including scheduling, coordination, and promotion. • Continuously improve processes and documentation for event planning, execution, and measurement. What skills will help you be effective on our team? • 3+ years of experience in event marketing, field marketing, or conference management, preferably in a B2B SaaS or technology environment. • Proven experience planning, executing, and attending events on behalf of a company. • Strong project management and organizational skills, with the ability to manage multiple events and timelines simultaneously. • Experience managing budgets, vendors, contracts, and logistics. • Ability to think strategically about event presence, audience engagement, and ROI. • Comfortable working cross‑functionally. • Strong communication skills and attention to detail. • Data‑driven mindset with the ability to evaluate performance and make recommendations. • Familiarity with tools like HubSpot, Salesforce, and project management systems (Monday, Asana, etc.). • Willingness to travel (up to ~40%) to support events and on‑site execution. What you get in return: • The expected salary range for this role may differ based upon the candidate. Salary presented with a job offer will be based on factors such as calibrated job level, educational background, prior work experience, qualifications, skills, competencies, and proficiency for the role. • When we win, you win – we pay quarterly bonuses up to 15% of that quarter’s salary when we reach our revenue goals. • We love to give out annual merit increases to team members who are meeting our expectations. • We offer a hybrid work schedule with Mondays and Fridays as our work‑from‑home days. Once an employee reaches 5 years of service, they are eligible for Summer Fridays. • Generous Paid‑Time‑Off policy that allows employees to accrue up to 30 days per year, depending upon tenure. • 2 work‑from‑anywhere weeks per year, with additional weeks earned with tenure. • 8 paid holidays, plus one additional floating holiday employees can use to celebrate their birthday or a federal or religious holiday of their choice, with additional floating holidays earned with tenure. • 24 hours of VTO (voluntary time off) allows employees to take paid time off to volunteer at their favorite charities or support their causes. • 401k Plan with per‑pay employer matching up to 5%, that you are immediately vested in. • Medical, dental, vision, and prescription coverage for employees and their families; plus both HSA and FSA pre‑tax account options, which can be used to pay for health related expenses. We also offer an employer match for the HSA plan. • Up to 4 weeks of paid parental leave, depending on tenure. • Free basic life insurance and AD&D coverage equal to your annual base salary. • Free short‑term disability coverage at 100% of salary after being employed for 6 months. • Free access to a wide range of health and well‑being information and services such as telephonic counseling, legal advice, and will preparation. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities/Affirmative Action