Chat Suppore
OnlineJobs.PH
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Role overview
OnlineJobs.PH is hiring for the Chat Suppore role in หà¹à¸²à¸à¸à¸±à¸à¸£, US. It is a position with remote work available, Mid-level level, in the Saas sector. It was posted 6/13/2026.
On TalentyGo you can review this job and apply more effectively: Charlie prepares an ATS-optimized resume and a cover letter tailored to "Chat Suppore" at OnlineJobs.PH in about a minute. Before you apply, you can also check how well your profile fits, with a match score based on skills, experience, location and seniority.
- Role
- Chat Suppore
- Company
- OnlineJobs.PH
- Location
- หà¹à¸²à¸à¸à¸±à¸à¸£, US
- Work mode
- Remote
- Seniority
- Mid-level
- Sector
- Saas
- Posted
- 6/13/2026
Description
You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software.
Responsibilities
- Respond to customer inquiries via live chat and email
- Troubleshoot basic software issues
- Escalate technical problems when needed
- Maintain a high level of customer satisfaction
- Document customer feedback and common issues
- Work closely with our support and operations teams
- Previous experience in chat and email support for a software or SaaS company
- Excellent written English
- Strong communication and problem-solving skills
- Ability to work independently
- Reliable internet connection and computer
- Experience with help desk platforms such as Intercom, Zendesk, Gorgias, Freshdesk, or similar is a plus
- Full-time remote role
- Long-term opportunity
- Competitive salary based on experience
Please Send
- Your resume
- A brief introduction
- Details of your previous support experience
Please mention the word **KEENLY** and tag RMTA3LjE3Mi4yMzMuMTk3 when applying to show you read the job post completely (#RMTA3LjE3Mi4yMzMuMTk3). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
The market for this role in หà¹à¸²à¸à¸à¸±à¸à¸£
TalentyGo lists 32 similar roles (1 in หà¹à¸²à¸à¸à¸±à¸à¸£), 72% remote. Charlie ranks them against your CV, each with a clear score.
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