Staff Housing Caretaker
Fairmont Hotels & Resorts
📍 Southampton Parish, US🌍 Remote🕐 yesterday
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Description
Company Description
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Southampton
Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermudaâs largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.
Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.
Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless
About The Application Process
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Staff Housing Coordinator. Reporting to the Director, Engineering & Facility Operations, the Staff Housing Caretaker is responsible for the overall maintenance, condition, and operational readiness of residential housing complexes, grounds, and associated facilities.
This role ensures that all properties are maintained to the highest standards of safety, functionality, and presentation. The Caretaker performs general maintenance and minor repairs while coordinating and overseeing specialized work (e.g., HVAC, electrical, plumbing) carried out by qualified contractors or certified technicians.
The position plays a key role in maintaining a safe, compliant, and high-quality living environment for residents by proactively managing maintenance programs, supporting capital projects, and ensuring efficient response to maintenance issues.
What You Will Be Doing
Maintenance & Repairs (Generalist/Multi-Skilled)
What weâre looking for:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Experience
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
About Fairmont Southampton
Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermudaâs largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.
Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.
Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless
About The Application Process
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Staff Housing Coordinator. Reporting to the Director, Engineering & Facility Operations, the Staff Housing Caretaker is responsible for the overall maintenance, condition, and operational readiness of residential housing complexes, grounds, and associated facilities.
This role ensures that all properties are maintained to the highest standards of safety, functionality, and presentation. The Caretaker performs general maintenance and minor repairs while coordinating and overseeing specialized work (e.g., HVAC, electrical, plumbing) carried out by qualified contractors or certified technicians.
The position plays a key role in maintaining a safe, compliant, and high-quality living environment for residents by proactively managing maintenance programs, supporting capital projects, and ensuring efficient response to maintenance issues.
What You Will Be Doing
Maintenance & Repairs (Generalist/Multi-Skilled)
- Perform general maintenance and minor repairs across housing units and common areas.
- Carry out basic troubleshooting and non-specialized repairs related to:
- Plumbing fixtures (e.g., leaks, blockages, fittings)
- Electrical fixtures (e.g., light fittings, switches â non-complex work)
- Air conditioning units (basic checks, cleaning, filter changes)
- Complete carpentry, painting, masonry, and general upkeep tasks.
- Repair and maintain door hardware, locks, and minor structural elements.
- Escalate, coordinate, and oversee all major or certified work (HVAC, electrical, plumbing installations and complex repairs) to qualified vendors or licensed personnel.
- Ensure all completed work meets required safety and quality standards.
- Conduct regular inspections of buildings, housing units, and outdoor areas.
- Maintain cleanliness, safety, and visual appeal of properties and common spaces.
- Support landscaping standards and general grounds maintenance.
- Oversee pool maintenance through contractors or service providers, ensuring compliance with safety standards.
- Identify and address potential maintenance risks proactively.
- Implement and support preventative maintenance programs for housing facilities.
- Schedule inspections and servicing of building systems through approved contractors.
- Maintain detailed maintenance records and logs using the work order system (e.g., Transcendent).
- Identify trends, risks, and potential failures and recommend solutions.
- Ensure longevity and proper care of housing assets and equipment.
- Coordinate and supervise external contractors and service providers.
- Ensure all specialist work (electrical, plumbing, HVAC) is performed by licensed professionals.
- Monitor contractor performance for safety, quality, timelines, and cost-effectiveness.
- Support minor capital projects including planning, quotations, and execution.
- Ensure compliance with all safety standards and company policies during project delivery.
- Maintain inventory of tools, supplies, and maintenance materials.
- Plan and order materials proactively to support ongoing maintenance.
- Ensure safe storage, handling, and use of tools and chemicals.
- Track material usage and support cost control initiatives.
- Assist People & Culture team, to prepare units for new occupants.
- Conduct pre- and post-occupancy inspections to ensure readiness and compliance along with People & Culture Team.
- Respond promptly to maintenance requests and work orders.
- Support a positive resident experience through timely and effective service delivery.
- Manage and complete work orders efficiently, prioritizing based on urgency.
- Maintain accurate documentation of all maintenance activities.
- Communicate effectively with internal teams regarding work status.
- Respond to urgent or emergency situations as required.
What weâre looking for:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Experience
- Proven experience in general maintenance, facilities, or caretaker roles.
- Broad hands-on experience across maintenance disciplines (carpentry, minor plumbing, basic electrical, general repairs).
- Experience coordinating contractors and overseeing maintenance work.
- Hospitality or residential property experience preferred.
- High school diploma or equivalent.
- Technical or vocational training in a trade is an asset.
- Certifications in HVAC, electrical, plumbing, or similar trades are not required but are a strong asset.
- Valid driverâs license required.
- Strong working knowledge of general building maintenance and repair practices.
- Understanding of when to escalate work to certified professionals.
- Good knowledge of health and safety standards and compliance.
- Strong troubleshooting and problem-solving skills.
- Excellent organizational and t
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