Chief Operating Officer

Job Title: Chief Operating Officer Location: On Site - Greenville, South Carolina Salary: $140,000-$180,000 + Bonus + Equity Skills: Strategic Leadership, Property Management, Financial Planning, Operational Excellence, Compliance A growing real estate services firm specializing in third-party multifamily property management is seeking a Chief Operating Officer (COO) to lead and scale its operations . This organization partners with ownership groups to manage and improve the performance of multifamily assets, particularly those requiring operational discipline and hands-on execution. This is a high-impact executive role for someone who is passionate about building process, accountability, and strong leadership teams to scale businesses effectively and promote sustainability. Overview: The COO will oversee all operational functions across property management, maintenance, and centralized services, while driving performance, standardization, and scalability. The company is at a key inflection point, creating an opportunity to elevate operational infrastructure, strengthen leadership, and implement systems that support continued growth. This role requires a hands-on, execution-focused leader who can align teams, introduce structure, and drive measurable results. Responsibilities: • Lead day-to-day operations across property management, maintenance, and centralized service teams • Coach and develop department leaders (VP, Directors), fostering accountability and performance • Build scalable processes, KPIs, and reporting infrastructure • Drive operational efficiency, cost control, and margin improvement initiatives • Partner with ownership clients and internal stakeholders to improve asset performance • Establish clear accountability frameworks and performance expectations • Improve cross-functional alignment across teams • Implement data-driven decision-making through reporting and analytics • Optimize organizational structure and team efficiency • Support systems and technology improvements across operations • Collaborate with executive leadership to drive company growth and explore new business opportunities. • Foster a culture of continuous improvement and innovation throughout the organization. Must-Have Requirements: • 10+ years of leadership experience in operations • Experience scaling companies, implementing process-driven environments, and building a healthy work culture of accountability • Experience with change management and process improvement. • Strong understanding of property management or similar operational industries • Proven ability to lead leaders and drive accountability • Data-driven mindset; highly comfortable using metrics, dashboards, and spreadsheets • Strong executor — results-focused with a “get it done” mindset Preferred: • Advanced degree in business administration, real estate, or related field. • Familiarity with real estate management software platforms. • Familiarity with Fair Housing regulations and compliance (or adjacent exposure) • Knowledge of emerging trends in sustainable property management.