Senior Product Manager

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®. We are looking for a Product Manager to lead the strategy and execution for Yext's 1:1 messaging and email marketing products. This role sits at the intersection of communications, automation, and AI, and will be critical in helping businesses engage their customers with personalized, compliant, and high-performing messaging. You will own the product roadmap for messaging and email, working closely with engineering, design, data science, and go-to-market teams to deliver impactful features that drive adoption and measurable customer value. What You'll Do • Define and own the product vision, strategy, and roadmap for 1:1 messaging and email marketing • Build and launch scalable messaging experiences across channels. • Partner with design and engineering to deliver intuitive, high-quality user experiences • Develop features that leverage automation and AI to reduce manual effort and improve outcomes • Work closely with customers to understand pain points and validate solutions • Establish clear success metrics (e.g., engagement rates, conversion, time saved, adoption) • Collaborate with go-to-market teams to drive successful launches and adoption What We're Looking For • 4–7+ years of product management experience, ideally in SaaS or martech • Experience with messaging platforms, email marketing, CRM, or customer engagement tools • Strong understanding of user workflows and building for non-technical users at scale • Ability to translate complex problems into simple, elegant solutions • Data-driven mindset with experience defining and tracking product metrics • Proven ability to work cross-functionally and influence without authority • Strong communication skills with both technical and non-technical stakeholders Nice to Have • Experience with automation platforms or workflow builders • Familiarity with AI/ML-driven personalization or content generation • Background in compliance or regulated communication environments (e.g., financial services, healthcare) • Experience building products for distributed teams or franchise models Why This Role Matters Messaging and email are becoming core pillars of how businesses engage customers. This role will define how Yext helps brands move from one-way communication to intelligent, automated, and personalized conversations at scale. #LI-PV1 Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form. Security Alert All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to [email protected].