Boutique Manager

Job Scope: The Boutique Manager is responsible to adapt to the brand, clients, collections and financial growth ensuring smooth operations of the product cycle in store and team management. Boutique Management: • Develop a sales strategy to maximize sales, achieve sales targets and optimize profitability while increasing the clients’ database. • Provide a seamless customer experience from hosting the clients till fitting and final collection. • Serve as a brand ambassador to develop client network and represent the Boutique to create brand desirability. • Coordinate retail activities with Retail Manager including Merchandising, Visual Merchandising, and Client Development in order to synergize the needs of all departments for achieving common corporate objectives. • Maintain the upkeep of selling space, visual merchandising and image of the store are in ES standard. • Guarantee all the internal procedures & guidelines are in line with ES requirements while maintaining the safety of the assets. • Report on buying trends and client needs based on the market. • Supervise the daily opening and closing procedures of the boutique and perform the necessary transactions on POS. • Oversee store maintenance needs and communicate to related parties for support. • Coordinate in-store events which include seasonal sales, trunk shows etc. and participate in the events outside the Boutique. • Demonstrate empowerment to solve customer problems and meet customer’s needs. • Liaise with local authorities and contractors. • Supervision and recruitment of business affiliates. • Involved and responsible for seasonal buying. Team Management • Develop strategic & ambitious professional team and individual goals. • Lead the team to establish and maintain strong, trust worthy and long-term relationships with key clients. • Delegate tasks to team members in an efficient and effective manner. • Train, motivate and coach sales team in order to meet sales goals and improve performance and retention • Identify manpower needs, recruit and retain talents for the right manpower mix. Experience: • Minimum 15 years relevant working experience with at least 8 years in a managerial capacity in the luxury retail industry. Competencies: • Target-oriented and client focus. • Strategic thinking and well organized. • Capability to drive for results and deliver excellence. • Entrepreneurial spirit and able to embrace change. • Strong leadership and management skills. • Self-motivated, proactive and passionate in luxury fashion industry.