Sr. Program Manager, Client Delivery

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description The Senior Program Manager, Client Delivery will be responsible for all aspects of the implementation of assigned programs and provides a single point of contact for complex large-scale programs. In particular, this role will oversee a complex technical program of projects supporting the real estate product suite. This program includes a mix of complex delivery projects, LEAN initiatives, and coordination of workstreams with interdependencies with Product, Product Marketing, Sales, Client Delivery, and Client Success teams. Responsibilities Program Leadership: Responsible for coordinating aspects from initiation to post implementation for complex large-scale programs. Mentors and drives change with stakeholder teams, fostering a collaborative and productive work environment. Lead weekly and monthly status report meetings as appropriate to ensure proper progress and communication throughout the Cotality eco system. Fosters and develops program management methodologies as designed at the enterprise level and seeks to drive change effectively across the organization. Governance Provide program governance ownership, which includes monitoring and managing program scope through the change mgmt. process, establishing and maintaining regular cadence of program governance to communicate state, escalations and decision rises and issues to ensure leadership engagement. Portfolio Management: Prioritize and track a complex portfolio of initiatives, driving outstanding project execution. Project Planning: Develop and manage comprehensive project plans across the program, ensuring alignment with strategic objectives. Stakeholder Management: Collaborate with cross functional stakeholders around progress, milestones and status of the initiative leveraging appropriate tools and communication matrix. Develops processes across programs and ensures consistent implementation. Partners and collaborates with stakeholders throughout the business unit to gain consensus and drive program completion. Partners with internal and external customers, business partners, and others to understand and prioritize business goals and information needs related to the project, driving results. Risk Management: Identify potential program risks and develop mitigation strategies. Budget Management: Oversee project budgets, ensuring projects are completed within financial constraints. Provide financial oversight inclusive of: monitoring budget, run rate, forecast, cost savings and delta reporting. Will provide findings and financial details to the executive team on a timely basis (Monthly, quarterly or upon request). Performance Tracking: Monitor project progress and performance, using metrics and KPIs to ensure successful outcomes. Change Management: Act as the central point of liaison, communications, and coordination between stakeholder teams and others Job Qualifications Education: A bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business). Experience: 10+ years of project management experience; 5+ years of program management experience, with a strong track record of managing technical enterprise projects. Experience working with top consulting firms such as Accenture, EY, PwC, or similar is highly preferred. Leadership Experience: Proven ability and a track record of leading high-performing project teams is required. Certifications: Professional certifications such as PMP (Project Management Professional) or PMP (Program Management Professional) are highly valued. Skills: Strong analytical, organizational, and communication skills. Excellent leadership and stakeholder management skills. Expertise in project management tools (ClickUp preferred) and methodologies (Agile). Industry: Experience in real estate or adjacent industry a plus. An