Customer Service Representative Jobs in Boston
Call centers and support teams hire customer service reps for on-site and remote roles. Explore open roles in Boston, MA, picked for you.
There are 1531 customer service representative roles in the US, 24 of them in Boston. 28% remote, mostly Mid-level.
Boston has become an attractive hub for Customer Service Representative positions, with 27 active job listings currently available in the city. The demand for skilled professionals in this field is evident, as there are 1,928 job postings nationwide, highlighting the importance of customer service roles across various industries.
Local Market for Customer Service Representatives
The job market in Boston for Customer Service Representatives is thriving, with a diverse array of opportunities available. In the past week alone, 61 new positions have been posted, reflecting a steady demand for talent in this area. Companies across multiple sectors, particularly tech, sales, and finance, are actively seeking qualified candidates.
Skills and Typical Employers
Successful Customer Service Representatives in Boston typically possess strong communication skills, problem-solving abilities, and a customer-centric mindset. Employers range from tech startups to established financial institutions, with 923 different companies currently hiring for these roles. Familiarity with customer relationship management (CRM) software and a background in sales can also be advantageous.
Pay and Outlook
While specific salary figures may vary, Customer Service Representatives in Boston can expect competitive compensation that reflects the city's higher living costs. The outlook for this profession remains positive, especially with 66% of the roles targeting mid-level experience, indicating a healthy demand for seasoned professionals.
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Customer Service Representative openings in Boston
- Associate Customer Success Manager · Boston
- Enterprise Customer Success Manager · Boston
- Commercial Customer Success Manager (Key Accounts) · Boston
- Manager, Customer Success (Spanish Speaking) · Boston
- Customer Success Associate (Spanish Speaking) · Boston