Working Student - People Operations

<h3><strong>Team Description</strong></h3> <p>SumUp’s People Operations team keeps our people experience running smoothly across Europe — and payroll and HR operations sit right at the heart of that. As we continue growing across Southern Europe, we’re looking for a Working Student to join our Italy People Operations team in Milan.</p> <p>This is a great opportunity for someone early in their HR or payroll career to gain hands-on experience in People Operations, support employee lifecycle processes, and contribute to improving the way we work. You’ll join a collaborative and fast-paced team focused on creating efficient, people-centric processes while ensuring an excellent employee experience.</p> <h3><strong>What you’ll do</strong></h3> <p>As a Working Student in People Operations, you’ll support the team with day-to-day HR administration and employee lifecycle activities, helping ensure our processes run accurately and efficiently.</p> <p>You will:</p> <ul> <li>Support the preparation, updating, and archiving of employment contracts and employee documentation</li> <li>Assist with onboarding, contract changes, and offboarding processes</li> <li>Help manage employee benefits administration, including meal vouchers and related records</li> <li>Collect and validate payroll-related input data to support monthly payroll processing</li> <li>Respond to employee queries through internal systems and email in a timely and professional manner</li> <li>Maintain and update employee data in HR systems and Excel trackers</li> <li>Perform data checks and support simple reporting and administrative tasks</li> <li>Contribute to improving operational processes and documentation workflows</li> </ul> <h3><strong>You’ll be great for this role if you</strong></h3> <ul> <li>Are currently studying or recently completed studies in HR, Business Administration, Economics, or a related field</li> <li>Speak fluent Italian and English</li> <li>Have strong organisational skills and attention to detail</li> <li>Feel comfortable working with Excel (pivot tables, VLOOKUPs, etc.)</li> <li>Are proactive, eager to learn, and enjoy working in a fast-paced environment</li> <li>Communicate clearly and enjoy helping others</li> <li>Have a hands-on and collaborative mindset</li> </ul> <h3><strong>Nice to have</strong></h3> <ul> <li>Previous internship or administrative experience in HR, payroll, or people operations</li> <li>Interest in payroll, HR systems, or process improvement</li> <li>Familiarity with AI tools such as ChatGPT</li> </ul> <p><strong>Why you should join us</strong></p> <p>🌎 Opportunity to work with a truly global, multicultural team from our inspiring Milan location.&nbsp;</p> <p>🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced</p> <p>❤️ Well-being support: access our mental health Employee Assistance Programme for guidance and care when you need it</p> <p>🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team</p> <p>&nbsp;</p><div class="content-conclusion"><p><strong>Job Application Tip</strong></p> <p><span style="font-weight: 400;">We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.</span></p></div>