Product Manager

Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives. Why Join Us At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive. Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry. We’re proud of our values-forward culture that offers our people: Mission-oriented work Diverse and inclusive culture Competitive Compensation & Bonuses Comprehensive Insurance Plans Mental and Physical Health Support Work-from-home flexibility Fitness Center Reimbursements Streaming Good time off for volunteering Wellness workshops Buddy Program for new HealthStreamers Collaborative work environment Career growth opportunities Continuous learning opportunities Inspiring workspaces to collaborate and connect with other HealthStreamers Free employee parking at our Resource Centers in Nashville and San Diego At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration. We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you! HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. Position Information Position Overview We are looking for a Product Manager to own the “Intelligence Infrastructure” that fuels an agentic operational workflow. Instead of managing manual processes, you will be the architect of our Source of Truth. You will focus on how we collect, aggregate, and govern data within our scalable cloud data and compute ecosystem to ensure our platform and our AI agents are operating on high-fidelity, high-accuracy data. The Product Manager supports and grows this infrastructure throughout its life cycle, working in a matrix environment across multiple internal departments, interfacing with customers, researching and identifying options to improve the product. This role works across multiple internal departments to define and implement the product’s vision and roadmap, assuring measurable attainment of revenue and customer satisfaction goals, and aligning all activities with HealthStream’s organizational strategy and goals. Key Responsibilities You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training. Product Management Create confidence, clarity, and customer connection for all product stakeholders. Create and manage strategy for Intelligence Infrastructure within the context of the overall product family and organizational priorities. Conduct research to fully understand the competitive environment, market share and report internally on this analysis. Informally manage, support, and direct an organization-wide and cross-functional team of employees who work within a matrix environment for assigned products. Identify, resolve, and monitor customer and product issues with the assistance of client services support. Lead the strategy for aggregating disparate datasets into our centralized analytical data warehouse, moving us from silos to a unified platform. Develop and document the “Rules of the Road” for our data. You will define the logic and schemas that our AI agents use to make decisions. Work closely with engineering to optimize our cloud pipeline and warehousing environment for scalability and performance. Establish data validation rules and ingestion standards to ensure the “Source of Truth” remains clean and reliable. Act as the translator between raw data infrastructure and high-level product goals. Work effectively with Data Engineers and AI Researchers, influencing the technical roadmap through data-backed evidence rather than formal authority. A “Builder” mentality—you are comfortable taking a high-level goal (e.g., “Aggregate data”) and architecting the rules to make it happen without a step-by-step manual. Successfully use modern technical tools (e.g., Snowflake, AWS Console, Postman/APIs) alongside standard business applications. Ability to explain data schemas and infrastructure logic to both engineering teams and non-technical stakeholders. Proven ability to translate messy, disparate data sources into a structured “Source of Truth” for automated systems. Data Partner Management Research and evaluate potential new data partnerships and other external opportunities. Make recommendations for future new partnerships and manage product enhancements with existing partners. Conduct negotiations with partners to finalize business relationships and contracting, with the support of Product Management leadership and internal legal counsel. Manage ongoing relationships with existing data partners and data providers, including gaining a deep understanding of business and technical aspects of the relationship. Qualifications Requirements Bachelor’s degree in a technical or analytical field preferred (e.g., CS, Data Science, Info Systems) or equivalent practical experience. 3+ years in Product Management, Data Engineering, or Technical Analytics. Hands-on experience with AWS (S3, Lambda, or Glue) and Snowflake is strongly preferred. Experience with API-first architecture and an understanding of the LLM lifecycle (prompt engineering, context management, or RAG) is a significant advantage. Experience in healthcare technology, credentialing, or compliance software is a plus. Qualifications Plans and executes own activities with generally defined goals and minimal supervision. Manages activities for multiple concurrent and complex projects with the appropriate prioritization and focus. Works within a multi-disciplinary and cross-functional team with respect towards others and focus on successfully meeting team goals. Appropriately influences cross-functional team members without formal authority or management control. Establishes high level of trust and credibility internally, with business partners, and with customers. Compensation The salary range for this position is $86,400 - $100,00. Salary will be determined on the candidate’s level of experience and