Senior Software Engineer, Backend (AI Agent)

This role is part of the Jobright TNT - the private hiring network connecting top talent with top AI startups like Perplexity, Mercor, Cresta, Suno and 150 more. This is not a mass job posting. Only select, high-signal candidates are invited to Jobright TNT and recommended directly to hiring teams Hiring Company: Cresta One-liner: Cresta is a $1.6B enterprise AI platform born out of the Stanford AI Lab, transforming how Fortune 500 companies run their contact centers. Why Join Us: Role Responsibilities Design, develop, and maintain scalable and robust backend architectures for Cresta’s AI Agent solutions and proprietary models Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta’s customer solutions Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents Qualifications Required Bachelor's degree in Computer Science or a related field 5+ years of experience in backend system architecture, cloud services, or related technology fields Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST Previous experience working with Virtual Agent or AI Agent systems Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases Experience in containerized application deployment using Kubernetes and Docker in microservices architectures Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards How can I join Jobright TNT: If this is your first time applying to a Jobright TNT role, the process works as follows: 1. Apply to your first Jobright TNT role 2. We review your background to determine if you meet the TNT quality bar 3. If qualified, your application is directly recommended to the employer 4. Once accepted into TNT, you may be: - Invited to apply for other exclusive TNT-only roles - Invited to private, invite-only hiring events with top startups You will be notified of your TNT selection result. PS: All Jobright TNT roles are 100% real, directly hired by top AI startups we partner with, and come with priority review and higher response rates than the normal application queue.