AI Engineer

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: • Make it human. We care about the people that make up our customers, colleagues, and communities. • Make it about others. We do what's best for our customers and collaborate to drive progress. • Make it happen. We work with intention toward a common purpose and forge ways forward together. • Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE AI Engineer LOCATION Lynchburg, VA YOUR ROLE Genworth is on a multi-year journey to embed AI across how we operate—internally and externally—to drive speed, efficiency, and improved customer and employee experiences. As an AI Engineer, you will play a hands-on role in identifying opportunities, supporting solution design, and delivering AI-enabled capabilities that align to business needs. You will collaborate closely with business stakeholders, architects, infrastructure teams, and fellow engineers to deliver scalable, well-governed, and reusable AI solutions. What you will be doing AI Solution Identification & Delivery • Partner with business stakeholders to identify opportunities where AI can improve speed, efficiency, or decision-making • Translate business needs into practical AI use cases and solution approaches • Design, develop, test, and deploy AI-enabled solutions with guidance from senior engineers and architects Engineering & Implementation • Build and implement solutions using platforms such as Microsoft, AWS, Databricks, and other approved AI technologies • Follow established engineering standards, architecture patterns, and governance requirements • Contribute to the development of reusable components, patterns, and playbooks to scale AI adoption Collaboration Across Teams • Work with enterprise architects to ensure alignment to standards and target-state architecture • Partner with cloud and infrastructure teams to provision environments and deploy solutions • Collaborate with other engineers on design, development, and problem-solving Data, Testing & Quality • Support data preparation, validation, and testing to ensure AI solutions are reliable and effective • Participate in testing, debugging, and continuous improvement of deployed solutions • Help monitor performance and identify opportunities to refine models and outputs Stakeholder Engagement & Service Orientation • Interact directly with business stakeholders to gather requirements and provide updates • Demonstrate a strong customer service mindset, ensuring solutions meet end-user needs • Communicate clearly on progress, risks, and outcomes Learning & Continuous Development • Build foundational expertise in AI/ML concepts, data engineering, and cloud platforms • Stay current on emerging AI capabilities and how they can be applied at Genworth • Actively seek feedback and coaching to accelerate development What you bring • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field • Successful completion of Genworth’s IT Development Program (or equivalent early-career experience) • Foundational experience in at least one programming language (e.g., Python, Java, or similar) • Basic understanding of data structures, APIs, and software development practices • Strong problem-solving and analytical skills • Ability to collaborate effectively in a team environment Nice to have • Exposure to AI/ML concepts, data analytics, or automation tools • Experience with cloud platforms such as Azure or AWS • Familiarity with tools such as Databricks, Power Platform, or similar • Understandi