Director of Business Development, Payments

<div class="content-intro"><p><span style="font-weight: 400;">Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.&nbsp;</span></p> <p><span style="font-weight: 400;">At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.</span><strong> </strong><span style="font-weight: 400;">We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.&nbsp;</span></p> <p><span style="font-weight: 400;">A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.</span></p></div><p><span style="font-size: 12pt;">Roblox is currently at a critical inflection point in its financial evolution. We recently achieved a significant payout milestone to our Creator community in 2025. To successfully build upon this momentum year over year while controlling our costs, a world-class payments and wallets ecosystem is essential to ensure frictionless transactions across the platform for our Users and Creators.</span></p> <p><span style="font-size: 12pt;">This role offers the rare opportunity to lead a <strong>0-to-1 buildout</strong> of a new payments division. If successful, you will transition Roblox from standard payment processing to a strategic orchestration model, utilizing AI-driven approach to optimize significant transaction cost.&nbsp;</span></p> <p><span style="font-size: 12pt;">Beyond cost savings, you will spearhead the transformation of our creator payouts, building a product designed to empower the livelihood of millions of developers through instant, transparent, and global financial access.</span></p> <h3><span style="font-size: 12pt;"><strong>You Will</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Own Global Partnership Negotiation &amp; Account Management:</strong> Lead RFPs and high-stakes contractual negotiations with major global payment processors (e.g., Stripe, PayPal, etc) and financial institutions.</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Establish formal business relationships where none currently exist, securing advantageous commercial terms that are accretive to Roblox’s bottom line.</span><br><br></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Build Payment Orchestration Strategy &amp; Development:</strong> Lead the transition from current legacy systems to a multi-partner orchestration system.</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Achieve optimal routing based on cost and conversion, potentially saving hundreds of millions of dollars in transaction fees in year one.</span><br><br></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Transform Creator Payout :</strong> Drive the business strategy and partnerships required to modernize our existing infrastructure into a proprietary, end-to-end financial platform for creators to run their businesses on Roblox</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Dramatically improve creator retention and satisfaction by reducing payout latency and fees, directly impacting "Time-on-Platform" and developer ecosystem growth.</span></li> </ul> </ul> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Lead Cross-Functional Enterprise Deal Execution:</strong> Lead cross-functional deal teams comprising Legal, Finance, Privacy, and Engineering stakeholders.</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Execute complex contracts that satisfy global regulatory compliance (KYB/KYC/AML) while ensuring speed-to-market for new financial features.</span><br><br></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Expand into Emerging Markets:</strong> Develop a strategy for handling international currency exchange volatility and local payment methods in high-growth regions.</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Unlock revenue in emerging markets by mitigating FX risk and reducing the barrier to entry for new developers.</span><br><br></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Bridge Business &amp; Engineering:</strong> Translate commercial opportunities into "second-level" technical requirements, such as ledger design and API integration standards.</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure the engineering roadmap is aligned with commercial viability, preventing technical debt and ensuring the infrastructure supports real-time global payments.</span><br><br></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Optimize Performance :</strong> Implement a rigorous "Payment Excellence" framework to monitor authorization rates and fraud thresholds.</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Deliver incremental revenue gains where even a 0.01% improvement in authorization rates translates to millions in retained bookings.</span><br><br></li> </ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Future-Proofing for Agentic Commerce:</strong> Evaluate and integrate emerging technologies, including AI agents and blockchain rails, into the payments strategy.</span></li> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Secure Roblox’s position as a leader in the future "agentic economy," where automated systems may negotiate and execute transactions on behalf of users.</span></li> </ul> </ul> <h3><span style="font-size: 12pt;"><strong>You Have</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>10+ years of Business Development experience</strong> specifically within the Consumer Financial Services, Digital Payments, Fintech, or Digital Wallet sectors</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Proven track record of a 0-to-1 buildo