Senior Product Manager, Tenant Scale

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values&nbsp;and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h2><span style="font-size: 12pt;"><strong>An overview of this role</strong></span></h2> <p>As a <strong>Senior Product Manager</strong> on the Tenant Scale area within Infrastructure Platforms, you’ll help shape how GitLab supports large, complex customers as they grow across departments, projects, and regions. This role focuses on the product choices needed to make tenant data more portable, scalable, and ready for a unified deployment model across GitLab.com, Dedicated, and, over time, Self-Managed. You’ll work on problems that sit at the intersection of product strategy, infrastructure, and customer needs, including how we build a platform to horizontally scale our SaaS architecture, how to enable tenant movement between environments, how isolation and regional requirements are handled, and what needs to be in place to support a more cellular architecture. In your first year, you’ll partner closely with engineering and product peers to define requirements, drive alignment, and help move this work from concept into a deployment model teams can build on.</p> <h2><span style="font-size: 12pt;"><strong>What you’ll do</strong></span></h2> <ul> <li><strong>Drive</strong> product direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models, moving this work from concept into a deployment model teams can build on in your first year.</li> <li><strong>Define</strong> requirements for our unified deployment platform,, including the capabilities needed before tenants can be hosted in a unified deployment unit.</li> <li><strong>Partner</strong> closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction.</li> <li><strong>Collaborate</strong> with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas.</li> <li><strong>Engage</strong> with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness.</li> <li><strong>Facilitate</strong> tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification.</li> <li><strong>Translate</strong> complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification.</li> <li><strong>Support</strong> a collaborative team model where product managers share ownership across a common pool of work and step into the areas where they can have the most impact.</li> </ul> <h2><span style="font-size: 12pt;"><strong>What you’ll bring</strong></span></h2> <ul> <li><strong>Experience</strong> managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.</li> <li><strong>Ability</strong> to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.</li> <li><strong>Knowledge</strong> of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.</li> <li><strong>Comfort</strong> working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs.</li> <li><strong>Skill</strong> in turning ambiguous technical problems into clear product strategy, priorities, and actionable plans.</li> <li><strong>Experience</strong> collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment.</li> <li><strong>Strength</strong> in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences.</li> <li><strong>Openness</strong> to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms.</li> </ul> <h2><span style="font-size: 12pt;"><strong>About the team</strong></span></h2> <p>The team sits within <strong>Infrastructure Platforms</strong> and works on foundational platform capabilities. It partners closely with engineering, adjacent product managers, and internal customers across regions, with a strong emphasis on GitLab’s asynchronous working style and long-term platform thinking.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the&nbsp;United States only. This range is intended to reflect the role's base salary rate in locations throughout the US.&nbsp;Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,&nbsp;and geographic location.&nbsp;The base salary range does not include any bonuses, equity, or benefits. See more information on our <a class="waffle-rich-text-link" href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" data-sheets-formula-bar-text-link="https://bit.ly/GLBeneUS" data-sheets-formula-bar-text-style="font-size:12px;color:#1155cc;font-weight:normal;text-decoration:underline;font-family:''Arial'';font-style:normal;text-decoration-skip-ink:none;">benefits</a><span data-sheets-formula-bar-text-style="fon