Chief Operating Officer (COO)

Why Join Us? • Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments • Access opportunities for professional growth and continuing education. • Work alongside a collaborative and compassionate team of experts dedicated to making a difference. • Enjoy the convenience of multiple locations throughout the Capital Region. • Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Chief Operating Officer (COO) - Medical Oncology & Hematology Practice Salary Range: $225k-$250k OPPORTUNITY OVERVIEW: We are seeking a seasoned Chief Operating Officer (COO) to lead operations for a growing, multi-site medical oncology and hematology practice. Reporting directly to the CEO, the COO will be responsible for driving operational excellence, scaling infrastructure, and executing the organization's growth strategy. This is a high-impact executive leadership role focused on building scalable systems, optimizing performance, and ensuring exceptional patient-centered care across all locations. JOB DESCRIPTION: Enterprise Operations: • Full operational oversight across all clinic locations, including infusion services, nursing, advanced practice providers, and practice operations • Standardization of workflows, policies, and performance expectations across sites • Continuous improvement in access, throughput, efficiency, and patient experience Growth & Expansion: • Execution of organizational growth strategy in partnership with the CEO • Leadership of new site development, clinic expansion, relocations, and consolidations • Development of scalable operational infrastructure to support increasing patient volume Financial & Performance Management: • Oversight of operational budgets in collaboration with Finance leadership • Development and monitoring of KPIs related to access, productivity, utilization, and growth • Identification of opportunities to improve efficiency and resource utilization Compliance & Quality: • Ensure operational compliance with applicable regulatory, payer, and clinical standards • Support readiness for audits, surveys, and accreditation processes • Partner with compliance and quality teams to proactively manage operational risk Leadership & Culture: • Build and lead a high-performing operational leadership team • Establish governance structures and accountability frameworks • Foster a culture of collaboration, transparency, and continuous improvement • Maintain strong on-site leadership presence across all locations Technology & Infrastructure: • Partner with IT and clinical teams to optimize EHR and operational systems • Leverage data and reporting tools to drive performance and decision-making • Support implementation of technology solutions that improve efficiency and access MINIMUM QUALIFICATIONS: • 10+ years of progressive healthcare operational leadership experience • Experience in physician practice or specialty care environments • Multi-site healthcare leadership experience • Strong understanding of oncology or hematology operations preferred • Bachelor's degree required (Healthcare Administration, Business, or related field) PREFERRED QUALIFICATIONS: • Master's degree (MBA, MHA, MHSA, or equivalent) • Experience in oncology or hematology practice leadership • Background in organizational growth, expansion, or new site development • Experience in physician-led or matrixed healthcare organizations PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires sitting for long periods of time. Some bending and stretching required. Adequate finger dexterity and feeling to perform keyboarding and substantial repetitive motions involving the wrists, hands and/or fingers. Requires vision and hearing corrected to normal range. Must be able to view computer screen and printed material accurately. Occasionally lifts and carries items weighing up to 40 lbs.