Manager, Safety Analytics

<div class="content-intro"><p>Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: <strong>play video games.</strong> Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.</p></div><p>Discord exists to give people the power to create space to find belonging — to talk regularly with the people they care about and build genuine relationships with friends and communities close to home or around the world.</p> <p>We're looking for an Analytics Manager to lead our Scaled Abuse Countermeasures and Research (SCAR) team — the team that safeguards Discord’s platform integrity. SCAR detects, analyzes, and disrupts high-volume threats through a combination of automated systems, deep research, and active incident response. This role reports to the Head of Safety Intelligence and Automation.</p> <p><strong>What You'll Be Doing</strong></p> <ul> <li>Lead and mentor a team of data analysts, scientists, and researchers who investigate active threats, identify platform abuse vectors, and uncover adversarial patterns.</li> <li>Define a strategic roadmap that prioritizes and disrupts the highest impact abuse operations through structured research, rigorous analyses, and live experimentation.</li> <li>Collaborate closely with the safety machine learning team to improve models by identifying the threat signals that translate into long-term, automated countermeasures.</li> <li>Partner cross-functionally with Product, Engineering, Data Science, Policy, Legal, and Revenue, influencing safety-by-design decisions upstream of abuse.</li> <li>Influence capacity toward high-impact infrastructure, such as automated rule engines, ML models, or agent moderation tools.</li> </ul> <p><strong>What you should have</strong></p> <ul> <li>2+ years of people management experience leading technical teams, including engineers, data scientists, analysts, applied researchers, or equivalent.</li> <li>4+ years of experience working in a Trust &amp; Safety domain, such as fraud, spam, scams, account compromise or other high-volume threats.</li> <li>Fluency in SQL and/or Python for data investigation and pattern analysis.</li> <li>Strong analytical problem-solving skills, with expertise in measurement and experimentation.</li> <li>Demonstrated ability to drive automation adoption within operations or incident response workflows that increase the team's leverage and reduce manual work.</li> <li>Excellent communication and cross-functional collaboration skills, with an ability to translate complex technical topics into clear takeaways for senior leadership.</li> </ul> <p><strong>Bonus Points</strong></p> <ul> <li>Experience leveraging LLMs or AI agents for incident response, investigation automation, or signal triage.</li> <li>Experience tackling scaled abuse at large social platforms, marketplaces, or other high-volume consumer products.</li> <li>Threat intelligence research background, including understanding of internet infrastructure and the tools and techniques attackers use.</li> <li>A strong passion for Discord and/or gaming, and an appreciation for the communities we serve.</li> <li>A relevant degree in Computer Science, Machine Learning, Statistics, or a related quantitative field, or equivalent practical experience.</li> </ul> <p><em>The US base salary range for this full-time position is $220,000 to $275,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include benefits.<br></em></p> <p>&nbsp;</p><div class="content-conclusion"><p><strong>Why Discord?&nbsp;</strong><br><br>Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. <strong>Join us in our mission! Your future is just a click away!</strong></p> <p><strong>Discord is committed to inclusion and providing reasonable accommodations during the interview process. </strong>We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.</p> <p><em><strong>Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking&nbsp;<a href="https://discord.com/terms/applicant-candidate-privacy-policy">HERE.</a></strong></em></p></div>