Director, Sales Engineering

datadog

📍 Mexico City, Mexico, US0🕐 today

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Description

Datadog is looking for a results-driven Director of Sales Engineering to hire and lead Sales Engineering Managers and their teams in our Commercial segment, driving new logo acquisition across the LATAM region. As a member of the regional Sales Engineering leadership team, you will partner with Sales, Product, and Marketing counterparts to power a high-velocity go-to-market motion, helping prospective customers quickly evaluate Datadog and adopt our platform across Observability and Security. In this role, you will develop and lead frontline managers responsible for teams of Sales Engineers that will deliver professional, value-based technical presentations, product demonstrations, and efficient proof-of-value (POV) engagements at the pace a Commercial motion demands. You’ll act as a force multiplier for your managers coaching them on people leadership, repeatable team execution, and pipeline conversion, while engaging directly on strategic accounts and high-impact new logo opportunities where Leadership involvement accelerates the win. <h2>What You Will Do</h2> <h3>Leadership & Team Development</h3> <ul> <li style="font-size: 10pt;">Lead a team of frontline Sales Engineering Managers and their SEs across the region; serve as a second-line manager responsible for team health, growth, and technical execution</li> <li style="font-size: 10pt;">Conduct regular 1:1s, regional team meetings, and performance review and development planning cycles for both managers and, where appropriate, ICs</li> <li style="font-size: 10pt;">Guide manager performance, facilitate coaching, and develop succession paths within the regional leadership bench</li> <li style="font-size: 10pt;">Build regional leadership capability in hiring, onboarding, and deal execution, partnering with Recruiting on hiring targets and pipeline health</li> </ul> <h3>Strategic Sales Partnership</h3> <ul> <li style="font-size: 10pt;">Partner with Sales leadership to translate the Datadog value proposition into regional execution, aligning technical engagement with account priorities</li> <li style="font-size: 10pt;">Maintain close involvement in top customer opportunities, acting as a technical escalation point and executive sponsor where needed</li> <li style="font-size: 10pt;">Ensure your team is proficient across Datadog’s product suite and current on new features, the competitive landscape, and industry trends</li> <li style="font-size: 10pt;">Relay structured customer feedback to Product Management and Marketing to inform the roadmap</li> </ul> <h3>Process & Operational Excellence</h3> <ul> <li style="font-size: 10pt;">Lead internal projects and initiatives that improve regional execution — cross-functional enablement, team processes, and OKR delivery</li> <li style="font-size: 10pt;">Drive documentation, process evolution, and team-wide competency development, including evaluation and POV consistency</li> <li style="font-size: 10pt;">Track regional KPIs, productivity, and pipeline coverage, and partner with Director-level leadership on planning and merit cycles</li> </ul> <h3>Cross-functional Collaboration</h3> <ul> <li style="font-size: 10pt;">Represent Sales Engineering in cross-department planning with Customer Success, Product, Technical Post Sales, Marketing, and Engineering, ensuring smooth handoffs and a unified customer experience</li> <li style="font-size: 10pt;">Develop a close working relationship with Datadog implementation partners in the LATAM region to ensure continuity between pre and post sales activities</li> <li style="font-size: 10pt;">Build trusted working relationships with GTM peers across the region</li> </ul> <h2>Who You Are</h2> <h3>Experience</h3> <ul> <li style="font-size: 10pt;">10+ years of experience in Sales Engineering, Solutions Architecture, or a similar technical pre-sales role, with multiple years in a SE management second line leader position.</li> <li style="font-size: 10pt;">Prior people management experience required; second-line management experience strongly preferred, or demonstrated readiness to step into a second-line role</li> <li style="font-size: 10pt;"> Experience in the cloud, SaaS, or IT infrastructure space, with a strong understanding of monitoring, observability, and/or security solutions</li> <li style="font-size: 10pt;">Track record of developing managers and ICs, and of recruiting and retaining strong technical talent</li> <li style="font-size: 10pt;">Proven ability to meet or exceed revenue and KPI targets through your team</li> <li style="font-size: 10pt;"> Comfortable getting in the field to support top accounts and complex deal cycles</li> <li style="font-size: 10pt;">Able to travel via auto, train, or air up to 40% of the time</li> <li style="font-size: 10pt;">Ability to articulate complex technical concepts and corresponding business outcomes in simple, impactful terms, with excellent written and verbal communication skills</li> <li style="font-size: 10pt;"> Familiarity with MEDDICC, Command of Message (CoM), or similar sales methodologies</li> <li style="font-size: 10pt;">Must be proficient in English

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