Sales Engineer (Customer Success)

<p><span style="font-weight: 400;">Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you!</span></p> <p><em><span style="font-weight: 400;">At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.</span></em></p> <p><strong>What You’ll Do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Continually learn new technology to build competitive knowledge, technical skill, and credibility</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deliver product and technical presentations with potential clients</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a direct line of communication with the product team to collaborate on feature requests</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help clients onboard the product and assist when they run into roadblocks.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Think creatively about a wide variety of technical challenges during the pre-sales life cycle&nbsp;</span></li> </ul> <p><strong>Who You Are:</strong></p> <ul> <li data-stringify-indent="0" data-stringify-border="0">Enjoys a hybrid office culture and spending time in-person at our Boston office</li> <li data-stringify-indent="0" data-stringify-border="0">Has at least one year of experience in a technical sales and/or post-sales role</li> <li data-stringify-indent="0" data-stringify-border="0">Has a working knowledge of modern web development, DevOps monitoring, and cloud architecture/technologies</li> <li data-stringify-indent="0" data-stringify-border="0">Enjoys collaborating and teaming with others</li> <li data-stringify-indent="0" data-stringify-border="0">Demonstrates strong written and oral communication skills</li> <li data-stringify-indent="0" data-stringify-border="0">Comfortable and confident in delivering technical presentations/demos</li> <li data-stringify-indent="0" data-stringify-border="0">Can multi-task, manage time well, and be responsive to others</li> <li data-stringify-indent="0" data-stringify-border="0">Curious, eager to learn, and persistent in solving problems</li> <li data-stringify-indent="0" data-stringify-border="0">Able to sit up to 4 hours, traveling to and from events and client sites</li> <li data-stringify-indent="0" data-stringify-border="0">Able to travel via auto, train or air up to 15% of the time</li> </ul> <p><em><span style="font-weight: 400;">Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.</span></em></p> <p><strong>Benefits and Growth:</strong><span style="font-weight: 400;">&nbsp;</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Best-in-breed onboarding</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generous global benefits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Intra-departmental mentor and buddy program for in-house networking</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">New hire stock equity (RSUs) and employee stock purchase plan (ESPP)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Continuous professional development, product training, and career pathing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An inclusive company culture, able to join our Community Guilds and Inclusion Talks</span></li> </ul> <p><em><span style="font-weight: 400;">Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.</span></em></p> <p style="color: white;">#LI-AM1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.</p></div><div class="title">The reasonably estimated yearly salary for this role at Datadog is:</div><div class="pay-range"><span>$80,000</span><span class="divider">&mdash;</span><span>$117,000 USD</span></div></div></div><div class="content-conclusion"><hr> <p><strong>About Datadog:&nbsp;</strong></p> <p>Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on <a href="https://www.instagram.com/datadoghq/?hl=en" target="_blank">Instagram</a>, <a href="https://www.linkedin.com/company/datadog" target="_blank">LinkedIn,</a> and <a href="https://learn.datadoghq.com/" target="_blank">Datadog Learning Center. </a></p> <hr> <p data-renderer-start-pos="215"><str