Territory Logistics Coordinator

Company Description Michigan Spinal Solutions LLC is dedicated to improving patient outcomes by combining high-quality people, innovative spinal products, and a strong commitment to teamwork. The company partners with ATEC Spine to deliver advanced spinal solutions to surgeons who expect exceptional performance and reliability. Team members are present and engaged in every case, ensuring consistent support in the operating room and beyond. Rather than simply distributing products, Michigan Spinal Solutions focuses on building long-term relationships, earning trust, and elevating what it means to be a distribution partner in spine care. Role Description (Madison Heights, MI | On-Site | Full-Time) The Territory Logistics Coordinator plays a vital role in facilitating the coordination of surgical assets and inventory to ensure all surgical requirements are met. This position works closely with the Field Operations Manager and sales organization to ensure surgical assets and inventory are properly tracked and efficiently moved across customer locations, office sites, and other facilities — with the goal of optimizing local field consignment. Essential Duties & Responsibilities • Works closely with Sales Team, Surgeons, Operating Room Personnel, Central Processing, and Biomedical and other personnel. • Partners closely with ATEC Field Operations Manager, ATEC Field Operations, and Customer Service team. • Responsible for aligning with Field Operations Manager/ATEC Field Operations to outline daily route of set/inventory movements. • Required to take pictures and track all set/inventory movements via Trello or applicable inventory system in place with the distributor location. • Responsible for adhering to hospital policies when dropping off and picking up sets, including all required credentialing. • Responsible for maximizing the utilization of consigned sets. • Responsible for maintenance of ATEC vehicle. • Responsible for swapping out consigned torque wrenches every 6 months. • Responsible for managing expiration dates of product and returning/swapping out accordingly. • Responsible for tracking replenishment and ensuring all consigned sets are stocked appropriately. • Responsible for inspecting trays when necessary. • Maintains a log of all tracking numbers for returns and associated items. • Reports to reps any lost items in the sets when receiving back in, and follows up to ensure the items are found. • Transports and moves sets amongst hospitals. • Supports and executes inter-field transfer requests. • Maintains a knowledge base of instrument and implant systems through OEM Spine education training programs. • Adheres to procedures for troubleshooting and maintenance of products. • Analyzes and resolves both routine and non-routine product issues expediently. • Solves product problems for customers in an expeditious manner. • Provides on-call service and support when required. • Performs other duties as assigned. Requirements • Excellent oral and written communication skills. • Ability to organize and prioritize workflow to meet established deadlines. • Ability to work effectively within a cross-functional team environment. • Proficiency in Microsoft Word, Excel, and internet applications. • Strong attention to detail. • Ability to perform multiple tasks in a fast-paced, team-focused environment.