Solutions Consultant, Payload

<div class="content-intro"><p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p></div><p>At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Payload accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Payload’s value within Figma. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate.</p> <p>This is a full time role that can be held from one of our US hubs or remotely in the United States.</p> <h3>What you’ll do at Figma:</h3> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise&nbsp; requirements, in order to help customers adopt the platform securely and at scale</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy</li> </ul> <div class="section page-centered"> <h3>We'd love to hear from you if you have:</h3> <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2">4+ years in Sales Engineering or Solutions Consulting within a SaaS environment</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong ability to position technology in a pre-sales capacity by defining success criteria, leading product evaluations, and guiding customers through technical decision-making</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent communication and presentation skills, with the ability to tailor product demonstrations and technical discussions for both technical and business audiences</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven ability to quickly learn new technologies while effectively managing competing customer priorities and balancing business objectives</li> </ul> <h3>While not required, it’s an added plus if you also have:</h3> <ul> <li>Experience using or working with Payload, or other CMS/DXP experience</li> <li>You embody our values and can thrive in a constantly evolving and growing environment</li> </ul> <div class="section page-centered"> <div> <div>At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div> </div> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong><span style="font-size: 16px;">Pay Transparency Disclosure</span></strong></p> <p>If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.&nbsp;</p> <p>Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental &amp; vision, retirement with company contribution, parental leave &amp; reproductive or family planning support, mental health &amp; wellness benefits, generous PTO, company recharge days, a learning &amp; development stipend, a work from home stipend, and cell phone reimbursement.&nbsp; Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.</p></div><div class="title">Annual Base Salary Range:</div><div class="pay-range"><span>$152,800</span><span class="divider">&mdash;</span><span>$296,000 USD</span></div></div></div><div class="content-conclusion"><p>At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf">equal opportunity workplace</a> - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status<strong>, </strong>or any other characteristic protect