Director of Account Management

Company Description Vizualizator is a leading organizer of the International Photography Festival in Belgrade, dedicated to fostering visual storytelling and creative expression. The festival serves as a global platform for photographers, artists, and innovators to showcase their work and engage with diverse audiences. With a commitment to artistic excellence and cultural exchange, Vizualizator continues to inspire and connect individuals through the power of photography. Our mission is to celebrate visual art while building a collaborative community of creative visionaries. Role Description This is a full-time remote role for a Director of Account Management. The Director will oversee and manage client relationships, ensuring outstanding customer satisfaction while identifying opportunities for growth and collaboration. Key responsibilities include developing and implementing account management strategies, analyzing client needs, organizing and managing account teams, and delivering measurable results. The role requires both strategic oversight and hands-on involvement in building long-term business relationships. Qualifications Proficiency in Business Relationship Management and achieving Customer Satisfaction Strong skills in Account Management and Team Management for guiding cross-functional teams Effectiveness with Analytical Skills to assess data, trends, and business insights Proven ability to lead, inspire, and enhance client partnerships Strategic mindset with a track record of driving results and operational excellence Bachelor’s degree in Business Administration, Marketing, or a related field 5+ years of experience in account management or a related leadership role Experience working in creative, artistic, or cultural industries is an advantage