Program Manager

The Program Manager has program performance and P&L responsibility for a small to medium complexity program. He/she is responsible for delivering the program objectives, managing program performance, risks, opportunities, and change control according to internal rules and processes The Program Manager will provide leadership to a matrixed cross functional integrated program team (IPT), and drive continuous improvement using company root cause and corrective action processes. The Program Manager will report to a Business Unit, Division leader or Director of Programs. The Program Manager serves as the Customer(s) primary Point of Contact (POC). Summary of Duties: • Responsibility, Authority and full Accountability, including program P&L, for the successful execution and Customer Satisfaction of the Program under his/her leadership • Responsible for the overall financial performance of the program • Maintain the Business Case for the entire program life cycle • Monitor and control program Non Recurring Expenses (NRE) • Ensure profitability through Design To Cost (DTC) management • Strong emphasis on Scope Control and Change Management • Update program financials & determine root cause & corrective actions for variances • Program bid, planning & control • Develop estimate of non-recurrent & recurring costs targets • Review customer requirements technical compliance matrix • Create & maintain the program management plan • Work with IPT to develop, baseline and maintain the program Integrated Master Schedule (IMS) • Analyze and prioritize tasks on the Critical Path throughout the program life cycle • Support the S&OP meetings and coordinate the program medium to long range planning • Ensure previous lessons learned are incorporated into program planning and control • Identify and manage program (internal & external) • Perform and maintain program risk & opportunity assessment ( quantitative and qualitative) • Review the customer contract compliance and control scope • Primary Point of Contact with customer over the entire program life cycle • Communicate to customer the commitments of the BU • Be responsible for arranging program progress reviews with the customer • Report to the customer a progress status of the program, compliant with their follow up expectations • Lead internal and customer milestone gate reviews ( e.g. PDR, CDR, PRR, etc) • Capture and communicate lessons learned • Oversee assigned Project Manager(s) and IPT work package leaders • Ability to build teams, and facilitate conflict resolution • Set program priorities and provide strategic guidance on day-to-day program issues • Establish program governance, including program key performance indicators (KPIs) & conduct weekly program review • Prepare and lead IPT meetings with the IPT ( program reviews, working groups, etc) • Monitor KPIs, including earn value management indicator, and ensure variances are addressed in a timely manner