Staff, Product Manager, Customer Growth
Ladders
📍 United States, US0💼 Full-time🕐 6/3/2026
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Role overview
Ladders is hiring for the Staff, Product Manager, Customer Growth role in United States, US. It is full-time, Senior level, in the Tech sector. It was posted 6/3/2026.
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- Role
- Staff, Product Manager, Customer Growth
- Company
- Ladders
- Location
- United States, US
- Work mode
- On-site
- Employment
- Full-time
- Seniority
- Senior
- Sector
- Tech
- Posted
- 6/3/2026
Description
For our client, we are seeking a Staff Product Manager Customer Growth to join the team of a leader in the Retail & Consumer Goods space. This role will shape product priorities that connect customer needs, business goals, and practical execution. You will partner with engineering, design, analytics, and go-to-market teams to define opportunities, prioritize work, and deliver measurable product outcomes. The position offers the opportunity to influence roadmap direction while improving customer experience and business performance within a consumer-facing environment.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $143,000 – $286,000 annually
Responsibilities
Lead AI-driven growth and personalization initiatives within customer engagement ecosystems
Own strategy and roadmap for products leveraging customer behavior signals
Drive experimentation and execution to enhance engagement and retention
Collaborate closely with Engineering and Data Science teams
Utilize analytical rigor to connect insights with platform capabilities
Develop and implement optimization strategies for customer experiences
Ensure alignment with organizational goals and product vision
Qualifications
6+ years of experience in Product Management in tech or data-intensive environments
Strong analytical and quantitative problem-solving skills
Experience leading cross-functional initiatives with Engineering and Data Science teams
Proven track record of owning impactful products or platforms
Background in building AI/ML-driven products and recommendation systems
Solid experimentation experience, including A/B testing and statistical reasoning
Technical fluency with data platforms and ML concepts
Benefits
Medical, vision, and dental coverage
401(k) plan with company match
Stock purchase options
Paid time off including vacation, sick leave, and parental leave
Tuition reimbursement and education benefits through Live Better U
Company discounts and life insurance coverage
Short-term and long-term disability benefits
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.
The market for this role in United States
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