Group Account Director ( Maternity cover)

<div class="content-intro"><p><span data-contrast="auto">Established in 2004, </span><strong><span data-contrast="none">OLIVER</span></strong><span data-contrast="auto"> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">As a part of </span><strong><span data-contrast="none">The Brandtech Group</span></strong><span data-contrast="auto">, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span data-contrast="none">AI solutions</span></strong><span data-contrast="auto"> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span>&nbsp;</p></div><p><strong><span data-contrast="auto">Role:&nbsp;</span></strong><span data-ccp-props="{&quot;134233279&quot;:true}"> Group Account Director ( Maternity cover)</span></p> <p><strong><span data-contrast="auto">Location:&nbsp;</span></strong><span data-ccp-props="{&quot;134233279&quot;:true,&quot;335559739&quot;:240}"> London, England, United Kingdom</span></p> <p><span data-ccp-props="{&quot;335559739&quot;:240}">&nbsp;</span></p> <p><strong><span data-contrast="auto">About the role:</span></strong><span data-ccp-props="{&quot;335559739&quot;:240}">&nbsp;</span></p> <p>As Group Account Director, you'll lead the strategic, creative, and commercial performance of your client portfolio — owning the client relationship from senior stakeholder engagement through to studio delivery. You'll oversee two studio teams, integrate with client-side organisations while maintaining top-tier agency standards, and be accountable for growth, profitability, and the quality of everything that goes out the door. This is a role for a seasoned account leader who can think strategically, act decisively, and bring teams and clients along with them.</p> <h3><strong><span data-contrast="auto">What you will be doing:</span></strong><span data-ccp-props="{&quot;335559739&quot;:240}">&nbsp;</span></h3> <ul> <li><strong>Client Leadership &amp; Strategic Partnership</strong> <ul> <li>Act as the senior point of contact for a portfolio of two to three clients, building trusted, high-value relationships with client partners at Head of Marketing and Marketing Director level.</li> <li>Collaborate closely with client stakeholders to define and execute marketing strategy and activity — translating their business objectives into effective, ambitious creative solutions.</li> <li>Champion brand guardianship across all client projects, ensuring the client experience is consistently exceptional and creative output meets the highest standards.</li> <li>Be present at client offices two to three days per week, maintaining active, face-to-face engagement and seamless communication across all workstreams.</li> <li>Present creative and strategic work with confidence and clarity to senior client and OLIVER stakeholders, including client SLT.</li> <li>Anticipate client needs, proactively identify creative and strategic opportunities, and negotiate win-win outcomes on behalf of the team.</li> </ul> </li> <li><strong>Studio Leadership &amp; Delivery</strong> <ul> <li>Oversee two studio teams — on and offshore — ensuring seamless integration with clients' businesses and consistent delivery against briefs, timelines, and quality standards.</li> <li>Serve as the single escalation point for internal and client SLA breaches or process gaps — capturing issues and working with the Business Director and Managing Partner to resolve them.</li> <li>Own the execution of projects, run rates, and client satisfaction through regular WIP management and catch-ups with job owners.</li> <li>Work with the OLIVER Hub on ad-hoc project requests, ensuring smooth coordination across the wider network.</li> <li>Lead, manage, and develop junior team members — fostering a culture of ambition, accountability, and continuous improvement.</li> <li>Be willing to work at every level of the operation: one moment presenting to client SLT, the next trafficking campaigns to keep work moving.</li> </ul> </li> <li><strong>Commercial Accountability &amp; Growth</strong> <ul> <li>Take full financial ownership of your accounts — including profitability, accuracy of forecasting, fee negotiation, and management of late payment.</li> <li>Provide regular, timely financial reporting to the Business Director, with clear visibility of account performance against targets.</li> <li>Be accountable for the delivery of growth targets across the portfolio.</li> <li>Identify and develop new business opportunities through client relationships, introducing Brandtech Group capabilities where relevant and appropriate.</li> </ul> </li> </ul> <h3><strong><span data-contrast="auto">What you need to be great in this role:</span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true}">&nbsp;</span></h3> <ul> <li>A proven track record of leading senior client relationships in a fast-paced, multi-discipline agency or in-house environment — working independently without the support of a large account structure.</li> <li>Exceptional client engagement skills — proactive, influential, and able to build strong, trusted working relationships with senior marketing stakeholders.</li> <li>Strong commercial acumen: experience owning account P&amp;L, managing profitability, negotiating fees, and delivering against growth targets.</li> <li>Experience leading and developing studio or agency teams, with the confidence to work across every level of the operation.</li> <li>A genuine understanding of creative excellence — you can champion the work, provide sound creative direction, and generate ideas that practically contribute to output.</li> <li>Deep knowledge of digital and performance marketing, with strong understanding of paid media channels — particularly LinkedIn and PPC.</li> <li>Experience managing TUPE-sensitive transitions and leading teams through organisational change with clarity and care.</li> <li>First-rate communication and presentation skills — clear, articulate, and naturally able to build rapport with diverse stakeholders.</li> <li>Strong understanding of OLIVER and IIG Group capabilities, and how to deploy them to clients' commercial advantage.</li> <li>Proficiency in Microsoft Office and related software.</li> <li>Comfortable working in a hybrid enviro