Lead Product Manager (Loan Originations)

JOB TITLE: Lead Product Manager (PDM) LOCATION REQUIREMENT: Candidate must reside within 50 miles of one of the following: Irving/Dallas TX, New York NY, Charlotte NC, Washington DC, or Baltimore MD – Hybrid 3 days/week on-site Role Overview Lead Product Manager for our client's Originations product lane, owning the end-to-end product vision and roadmap for digital lending experiences across desktop, mobile, and branch channels. High-visibility role with direct impact on millions of customers. Must-have Skills • 5–7 years of product management or product ownership experience in digital platforms or customer communication technology • Experience with messaging systems, communication platforms, or customer engagement tools • Strong track record partnering with engineering on platform development and system integrations • Solid understanding of data flows across systems and how they support customer interactions • Ability to translate business needs and customer journeys into scalable product capabilities • Proven ability to operate independently and deliver initiatives end-to-end • Experience building platform solutions used across multiple lines of business • Agile operating model experience — Jira and Confluence proficiency required • Analytical mindset: turns data findings into executable plans • Proficient in writing detailed user stories and acceptance criteria Nice-to-have Skills • Exposure to AI-enabled or automated communication systems • Financial services or regulated industry background • Track record of independently driving initiatives from concept through delivery • Ability to influence in a matrixed environment • Strong executive-level written and verbal communication Key Responsibilities • Own and manage the product roadmap using BI, VOC, and analytics to prioritize epics and user stories • Lead discovery with internal stakeholders to build a high-value product plan • Partner with analytics and BI to analyze customer behavior and identify gaps and opportunities • Collaborate with UX to ensure design thinking and best practices are embedded in all customer-facing work • Measure and optimize against key metrics; run A/B tests to continuously improve experience • Present roadmaps and product plans to cross-functional stakeholders and executive leadership • Partner with business and technology leaders to align technical feasibility with business needs