Sr Software Engineer

About The Company USAA is a leading financial services organization dedicated to serving the military community and their families. Our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. We pride ourselves on fostering a culture rooted in core values such as honesty, integrity, loyalty, and service, which guide our interactions with members and colleagues alike. As a company, we are committed to innovation, continuous improvement, and providing a fulfilling work environment that promotes growth and development. USAA’s commitment to diversity and inclusion ensures that all employees have equal opportunities to succeed and contribute to our mission of making a difference in the lives of our members. About The Role We are seeking a highly skilled and experienced Senior Salesforce CRM Software Engineer to join our dynamic Investment Experience Technology team. In this role, you will be instrumental in designing, developing, and implementing innovative technology solutions that enhance our investment services. You will collaborate with a talented team of engineers and architects to deliver scalable, high-quality software using a modern tech stack including Salesforce CRM & CDP, Java, APIs, and OpenShift. This position offers a unique opportunity to work in an agile, fast-paced environment that values bold thinking and innovation, contributing to the development of next-generation investment solutions that empower both our members and financial advisors. The successful candidate will lead solutioning efforts, oversee development activities, and mentor junior engineers. You will play a key role in shaping the technical direction of our new line of business, ensuring that solutions are secure, scalable, and aligned with enterprise standards. This role requires a proactive mindset, strong problem-solving skills, and the ability to communicate complex technical concepts effectively to stakeholders. The position offers the flexibility of a hybrid work environment, requiring in-office presence four days a week, based in San Antonio, TX, Plano, TX, or Phoenix, AZ. Please note that relocation assistance is not available for this role. Qualifications The ideal candidate will possess a bachelor's degree or equivalent experience, with a minimum of six years of comprehensive software development experience demonstrating deep technical expertise in relevant disciplines. A minimum of four years of experience delivering full lifecycle technology solutions is required, including leading code and design reviews. Candidates should have a foundational understanding of programming languages such as Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python. Proven ability to troubleshoot complex application and system issues, research technical challenges, and develop innovative solutions is essential. Strong knowledge of security best practices, cloud technologies, and tools is also required. Responsibilities Design, develop, code, and test complex technical solutions across various technologies, ensuring seamless integration with existing systems and tools. Lead code and design reviews, communicate updates to stakeholders, and coordinate with team members to ensure smooth daily operations and accurate planning. Develop advanced algorithms to address business needs and optimize performance. Investigate and resolve complex technical issues, including production outages, by directing troubleshooting efforts end-to-end. Mentor and coach engineers, review code, and promote best practices in design, development, and maintenance of systems. Influence the architecture and quality standards within your domain, ensuring solutions are secure, scalable, and high-performing. Identify system performance bottlenecks, technical debt, and areas for improvement, implementing solutions to enhance overall system health. Ensure compliance with risk management, security, and regulatory policies, effectively monitoring and controlling associated risks. Benefits USAA offers a comprehensive benefits package designed to support our employees’ physical, financial, and emotional well-being. Our benefits include medical, dental, and vision plans, a 401(k) plan with company matching, pension options, life insurance, parental leave, adoption assistance, and paid time off with holidays and volunteer hours. We also provide various wellness programs and ongoing professional development opportunities, including career path planning and continuing education support. Our commitment to employee growth and work-life balance ensures our team members are well-supported throughout their careers. Equal Opportunity USAA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We believe that a diverse workforce enhances our ability to serve our members and innovate effectively, and we welcome applications from individuals of all backgrounds.