Quality Program Manager

For more than 100 years, Modine has solved the toughest thermal management challenges for mission-critical applications. Our purpose of Engineering a Cleaner, Healthier World™ means we are always evolving our portfolio of technologies to provide the latest heating, cooling, and ventilation solutions. Through the hard work of more than 11,000 employees worldwide, our Climate Solutions and Performance Technologies segments advance our purpose with systems that improve air quality, reduce energy and water consumption, lower harmful emissions, enable cleaner running vehicles, and use environmentally friendly refrigerants. Modine is a global company headquartered in Racine, Wisconsin (U.S.), with operations in North America, South America, Europe, and Asia. For more information about Modine, visit modine.com. Position Description The Plant Quality Program Manager is responsible for supporting Data Center customer programs supported by the Rockbridge plant. This position focuses on developing and maintaining critical customer relationships, maintain world‑class customer satisfaction, and effective program execution. Key Responsibilities • Build and maintain strong customer relationships. • Understand customer needs and communicate requirements internally. • Partner with Engineering, Quality, Production, Logistics, and Service teams. • Lead planning, execution, and delivery of Data Center customer programs. • Maintain documentation including value stream plans and technical files. • Identify and mitigate program/product risks. • Coordinate data gathering and analysis including customer scorecards. • Maintain performance dashboards for Data Center customers. • Support field service coordination and site repair processes. • Review contractual quality requests and develop quality implementation plans. • Drive customer scorecards to green status. • Participate in monthly quality forums. • Analyze performance data and propose improvements. • Review lessons learned and provide feedback to leadership. Required Education & Qualifications • Bachelor’s Degree in Industrial, Mechanical, Chemical, or Electrical Engineering preferred • Experience participating in external and internal audits • Minimum 1-2 years in manufacturing environment • Experience with ISO 9001:2015. • Strong project management and communication skills. • Proficient in 8D, PDCA, 5‑Why, and Cause & Effect tools. • Ability to manage multiple projects in a fast‑paced environment. Why Choose Modine? Health & Well-being • Day One • Competitive health, dental & vision insurance coverage • Employee Assistance Program • After 90 days of continuous employment • Maternity Leave (12 weeks at 100% pay) • 8 weeks of short term disability leave paid at 100% • 4 weeks of paid parental leave paid at 100% • Paternity Leave (4 weeks at 100% pay) Financial Benefits • 401k Retirement plan and company paid match • Life Insurance • Health Savings Account (HSA) with employer contribution • Flexible Spending Accounts (FSA) • Short Term Disability (company paid) • Long Term Disability Work-Life Balance • Competitive time-off policies • Tuition Reimbursement To view full benefits information: MyModine Benefits Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Modine provides a competitive benefit package, which could include paid vacation, short term disability, 401(k), health, dental, vision, life insurance, flex spending benefits, tuition reimbursement, Health Savings Account and much more. Human Resources will provide more detail upon your hiring.