Solutions Engineer

<div id="model-response-message-contentr_51df6fccbf1ac8ff" class="markdown markdown-main-panel tutor-markdown-rendering enable-luminous-fast-follows enable-updated-hr-color"> <p id="p-rc_52609cfc14722b46-66" data-path-to-node="5"><span data-path-to-node="5,0">We're seeking a driven, entrepreneurial Solutions Engineer to join a newly formed team bringing Command by Asana to product development and engineering teams. This is a unique opportunity to be at the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive and cross-functional teammates to build repeatable technical plays that will scale across Asana's field organization.&nbsp;</span><span data-path-to-node="5,2"><span class="citation-99">You will be an extended part of the product General Manager's team, helping bring customer feedback to the product team and shape how the product, demos, and technical positioning evolve. </span></span></p> <p id="p-rc_52609cfc14722b46-67" data-path-to-node="6"><span data-path-to-node="6,0">You'll work with Engineering leaders, product development teams, and cross-functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver better employee experiences. </span><span data-path-to-node="6,2"><span class="citation-98">This role requires strong technical curiosity and customer empathy—you'll lead discovery, technical validation, and solution design while partnering seamlessly with Asana's existing Account Executives, Customer Success Managers, and core Solutions Engineers to support both net-new and expansion opportunities. </span></span></p> <p id="p-rc_52609cfc14722b46-68" data-path-to-node="7"><span data-path-to-node="7,1"><span class="citation-97">This role is ideal for someone who understands the Engineering buyer, thrives in ambiguity, loves building from the ground up, and is energized by the chance to help define a new market motion at Asana. </span></span></p> <p id="p-rc_52609cfc14722b46-69" data-path-to-node="8"><span data-path-to-node="8,1"><span class="citation-96">This role can either be fully remote depending on where you live in the UK, or based in our London office with an office-centric hybrid schedule. </span></span><span data-path-to-node="8,4"><span class="citation-95">If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. </span></span><span data-path-to-node="8,7"><span class="citation-94">Most Asanas have the option to work from home on Wednesdays. </span></span><span data-path-to-node="8,10"><span class="citation-93">Working from home on Fridays depends on the type of work you do and the teams with which you partner. </span></span><span data-path-to-node="8,13"><span class="citation-92">If you're interviewing for this role, your recruiter will share more about the in-office requirements. </span></span></p> <h3 data-path-to-node="9">What you’ll achieve</h3> <ul data-path-to-node="10"> <li> <p id="p-rc_52609cfc14722b46-70" data-path-to-node="10,0,0"><span data-path-to-node="10,0,0,1"><span class="citation-91">Partner with the incubation Account Executive to lead technical validation for Engineering and product development opportunities within mid-market and enterprise accounts, from discovery through proof, demo, and close</span></span><span data-path-to-node="10,0,0,3">.</span></p> </li> <li> <p id="p-rc_52609cfc14722b46-71" data-path-to-node="10,1,0"><span data-path-to-node="10,1,0,1"><span class="citation-90">Develop a deep understanding of product development—including sprint planning, delivery estimation, ticket management, bug management, and debugging agent decisions—and map those workflows to Command by Asana</span></span><span data-path-to-node="10,1,0,3">.</span></p> </li> <li> <p id="p-rc_52609cfc14722b46-72" data-path-to-node="10,2,0"><span data-path-to-node="10,2,0,1"><span class="citation-89">Translate customer pain points into practical solution designs and compelling business value narratives for Engineering leaders, Engineering managers, and cross-functional stakeholders</span></span><span data-path-to-node="10,2,0,3">.</span></p> </li> <li> <p id="p-rc_52609cfc14722b46-73" data-path-to-node="10,3,0"><span data-path-to-node="10,3,0,1"><span class="citation-88">Conduct technical discovery sessions, whiteboard conversations, and tailored product demonstrations that position Asana within the customer's existing technology landscape</span></span><span data-path-to-node="10,3,0,3">.</span></p> </li> <li> <p id="p-rc_52609cfc14722b46-74" data-path-to-node="10,4,0"><span data-path-to-node="10,4,0,1"><span class="citation-87">Advise on solution architecture, integrations, admin considerations, and deployment approach so customers can confidently evaluate fit</span></span><span data-path-to-node="10,4,0,3">.</span></p> </li> <li> <p id="p-rc_52609cfc14722b46-75" data-path-to-node="10,5,0"><span data-path-to-node="10,5,0,1"><span class="citation-86">Partner closely with existing Asana AEs, CSMs, and core Solutions Engineers to uncover and support expansion opportunities within accounts that already use Asana for other teams</span></span><span data-path-to-node="10,5,0,3">.</span></p> </li> <li> <p id="p-rc_52609cfc14722b46-76" data-path-to-node="10,6,0"><span data-path-to-node="10,6,0,1"><span class="citation-85">Build repeatable demo assets, solution patterns, technical collateral, and feedback loops that enable the broader field organization as this motion scales</span></span><span data-path-to-node="10,6,0,3">.</span></p> </li> <li> <p id="p-rc_52609cfc14722b46-77" data-path-to-node="10,7,0"><span data-path-to-node="10,7,0,1"><span class="citation-84">Surface structured customer feedback, objections, and product gaps to Product, Product Marketing, and Sales leadership to inform roadmap and GTM strategy</span></span><span data-path-to-node="10,7,0,3">.</span></p> </li> <li> <p id="p-rc_52609cfc14722b46-78" data-path-to-node="10,8,0"><span data-path-to-node="10,8,0,1"><span class="citation-83">Deliver technical enablement and best practices that help the broader revenue organization have stronger conversations with Engineering buyers</span></span><span data-path-to-node="10,8,0,3">.</span></p> </li> </ul> <h3 data-path-to-node="11">About you</h3> <ul data-path-to-node="12"> <li>