EDD Compliance Analyst III

<div class="content-intro"><p>Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</p></div><p class="mb-2 whitespace-pre-wrap">As an EDD Compliance Analyst III on the CX Compliance team within Customer Experience, you'll perform enhanced due diligence on high-risk retail customers to help Coinbase meet its regulatory obligations and protect customers across global markets. You'll own the end-to-end review of new onboarding cases, trigger events, and periodic EDD refreshes, analyzing customer information against defined processes and recommending appropriate next steps. This role reports onsite from our Luxembourg workspace.</p> <p class="mb-2 whitespace-pre-wrap"><strong>What you'll do:</strong></p> <ul> <li>Conduct enhanced due diligence reviews on high-risk retail customers, including new onboarding cases, trigger events, and periodic EDD refreshes in line with BSA/AML regulatory requirements</li> <li>Investigate automated alerts from transaction monitoring systems, law enforcement referrals, and internal business line escalations, documenting findings in clear written narratives</li> <li>Analyze transaction activity and KYC information using internal tools and external data sources to assess the legitimacy of customer behavior across multiple products</li> <li>Maintain audit-ready case documentation that demonstrates compliance with regulatory requirements and internal policies and procedures</li> <li>Incorporate Quality Assurance feedback into casework and stay current with evolving KYC, BSA/AML, and OFAC standards to ensure investigative practices reflect the latest regulatory guidance</li> </ul> <p class="mb-2 whitespace-pre-wrap"><strong>Required Skills and Experience:</strong></p> <ul> <li>2+ years of experience in financial services, crypto, investigations, legal, or the tech industry, with a direct focus on EDD/KYC, compliance, or regulatory matters</li> <li>Proven ability to produce clear, structured written investigative narratives and present case findings to cross-functional stakeholders</li> <li>Proficiency using Google Sheets/Excel for transaction data analysis and platforms such as Salesforce Service Cloud for case management</li> <li>Willingness to work rotating shifts to support 24/7 compliance operations coverage in Luxembourg</li> <li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li> </ul> <p><strong>Job ID: P76279</strong></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Total compensation may<strong> </strong>also include equity and bonus eligibility and benefits (including medical, dental, and vision).</p></div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range"><span>€80.000</span><span class="divider">&mdash;</span><span>€80.000 EUR</span></div></div></div><div class="content-conclusion"><p>Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.</p> <h3>Commitment to Equal Opportunity</h3> <p>Coinbase is proud to be an Equal Opportunity Employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.&nbsp; For US applicants, you may view the <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf">Employee Rights</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf">Know Your Rights notices</a> by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf">E-Verify program</a> in certain locations, as required by law.&nbsp;</p> <p>Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. &nbsp; For quick access to screen reading technology compatible with this site<a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn"> click here to download</a> a free compatible screen reader<a href="http://www.chromevox.com/tutorial/"> (free step by step tutorial can be found here)</a>.</p> <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> <p>Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement">here.</a>&nbsp;&nbsp;&nbsp;&nbsp;</p> <h3>AI Disclosure</h3> <p><em>For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.&nbsp;&nbsp;</em></p> <p><em>For select roles, Coinbase is also piloting an