CLIENT SUCCESS MANAGER- ENTERPRISE CSM III 35

Client Success Manager - Enterprise (CSM III) Apply today to join Coreforce, where your Client Success expertise makes a real impact. Join Our Team as a Client Success Manager - Enterprise (CSM III)Company: Coreforce Location: Remote Job Type: Full-time Salary: Based on ExperienceCompany Overview: Coreforce is an innovative SaaS company providing digital solutions for frontline professionals. Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help public safety officers and first responders save lives, strengthen community trust, and enhance accountability. Client Success Manager - Enterprise (CSM III)- Build Your Career with Purpose Join Coreforce and use your client success skills to support innovative technology that strengthens communities. Why You'll Love Working Here: • 15 PTO days + floating holiday • Competitive benefits: medical, dental, vision, 401(k). We provide 401(k) matching per the terms of the 401(k) plan. • Annual bonus and tuition reimbursement • Career growth in a fast-growing, mission-driven company • Collaborative, purpose-driven culture Responsibilities: • Serve as the primary strategic owner for primarily Tier 0,1 & 2 enterprise level public-safety agencies. • Own renewal strategy and forecasting for assigned accounts. • Drive multi-year renewals, expansion, and cross-sell opportunities. • Conduct Executive Business Reviews and strategic planning sessions. • Proactively identify At-Risk accounts and lead executive-level escalation management and resolution. Qualifications: • 5+ years in Client Success, Enterprise Account Management, or Strategic SaaS roles. • Demonstrated success managing large, complex accounts with executive stakeholders • Strong understanding of SaaS renewals, ARR forecasting, and expansion strategy • Proficiency using CRM platforms (HubSpot) to manage customer lifecycle, account data, and engagement tracking • Experience supporting public-safety, GovTech, or regulated enterprise environments preferred • Ability to travel 40% +/- • Bachelor's degree is preferred or equivalent work experience • Preference will be given to those who have experience with Coreforce products and services.