Manager, Luxe Supply

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>The Difference You will Make:</strong></span></p> <p>As the Luxe Market Manager Field Manager for EMEA and APAC, you will lead the team of on-the-ground market experts responsible for growing Airbnb Luxe’s supply across the region’s most desirable destinations. You will set the strategy, coach the team, and own the results — ensuring Airbnb Luxe continues to expand its portfolio of extraordinary homes while maintaining the quality standards that define the tier.</p> <p>This role sits at the intersection of people leadership, commercial strategy, and luxury market expertise. You’ll guide a team of Luxe Market Managers through the full supply lifecycle — from prospecting and acquisition to host account management and portfolio optimization — while serving as the senior regional voice for Luxe internally and externally. You are equally comfortable shaping a regional growth strategy, coaching a team member through a complex host negotiation, and rolling up your sleeves to solve the challenges that come with operating across diverse, fast-evolving markets.</p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>A Typical Day:&nbsp;</strong></span></p> <h4><strong>Team Leadership &amp; Development</strong></h4> <ul> <li>Lead, coach, and develop a team of Luxe Market Managers across EMEA and APAC, setting clear expectations and creating a culture of excellence, accountability, and continuous growth.</li> <li>Serve as the go-to leader for your team — providing business coaching, clear direction, and hands-on support on complex host relationships, market launches, and escalations.</li> <li>Identify and develop emerging talent, preparing team members for expanded roles and greater responsibility.</li> <li>Build and sustain a positive, driven, and inclusive team culture grounded in collaboration and high performance.</li> </ul> <h4><strong>Regional Strategy &amp; Supply Growth</strong></h4> <ul> <li>Own the end-to-end supply strategy for EMEA and APAC, setting priorities across acquisition, host quality, and portfolio optimization.</li> <li>Guide territory-level strategies, directing teams to tailor their approach based on market maturity, host segmentation, and the competitive landscape.</li> <li>Design and scale acquisition programs that bring exceptional new homes into the Luxe portfolio — including through direct outreach, luxury real estate partnerships, and property manager relationships.</li> <li>Identify untapped markets and supply opportunities across EMEA and APAC, translating market insights into actionable growth plans.</li> </ul> <h4><strong>Host Relationships &amp; Quality Standards</strong></h4> <ul> <li>Champion the Luxe brand and quality standards across the region, ensuring every home in the portfolio delivers an experience that meets the expectations of Airbnb’s most discerning guests.</li> <li>Support your team in building and maintaining relationships with high-end hosts, estate managers, and luxury property management companies.</li> <li>Serve as a senior escalation point for complex host relationships and cross-functional issues, ensuring resolution without compromising host trust or portfolio quality.</li> </ul> <h4><strong>Performance &amp; Cross-Functional Collaboration</strong></h4> <ul> <li>Own regional business performance, ensuring markets meet supply, revenue, and quality KPIs.</li> <li>Partner with Luxe leadership, Guest Services, Content &amp; Quality, Marketing, RevOps, Policy, and Product to launch initiatives that strengthen host performance and accelerate supply growth.</li> <li>Cascade market insights and host feedback to internal stakeholders to influence product and policy decisions.</li> <li>Share playbooks and proven strategies across the global Luxe team to fuel broader growth.</li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Your Expertise:</strong></span></p> <h4><strong>Experience</strong></h4> <ul> <li>10+ years of experience in sales, business development, luxury hospitality, or marketplace management, with 4+ years leading and scaling field-based teams.</li> <li>Deep knowledge of the EMEA and/or APAC luxury travel and real estate landscape, with a demonstrated ability to drive local growth across diverse and complex markets.</li> <li>Proven track record of meeting or exceeding supply acquisition and revenue targets through a team, in a fast-paced, metrics-driven environment.</li> <li>Experience building and managing high-value partnerships with luxury real estate professionals, property managers, or estate operators.</li> <li>Familiarity with CRM tools and performance dashboards, with the ability to maintain pipeline rigor and drive data-informed decisions across your team.</li> </ul> <h4><strong>Skills &amp; Competencies</strong></h4> <ul> <li>A bold, compassionate leader with a strong bias for action and a proven ability to develop, coach, and empower high-performing teams.</li> <li>Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry.</li> <li>Analytical and strategic thinker who uses data and market insights to shape portfolio strategies across diverse and evolving markets.</li> <li>Sharp market instincts — you can quickly assess a territory, identify emerging opportunities, and translate that into strategy your team can execute.</li> <li>Exceptional written and verbal communication skills; able to craft compelling narratives for internal stakeholders and senior host audiences alike.</li> <li>Highly organized and adept at managing multiple markets, priorities, and stakeholder relationships simultaneously.</li> </ul> <h4><strong>Mindset</strong></h4> <ul> <li>Deep alignment with Airbnb’s mission and a genuine passion for the luxury travel and homes space.</li> <li>A consultative, relationship-first approach — you build trust before you drive results.</li> <li>Proactive and solutions-oriented; you identify barriers early and bring clear recommendations, not just problems.</li> <li>Collaborative by nature — you understand that success in this role requires tight partnership across the team and the broader Luxe organization.</li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Location Specific Requirements:</strong></span></p> <p><em>This role requires the ability to travel up to 50% of the year across EMEA and APAC markets and for team offsites.