Learning & Organizational Development Program Manager

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. The Learning & Organizational Development (L&OD) Program Manager is an individual contributor responsible for designing, developing, and delivering strategic learning and development solutions/programs to close both skill and competency gaps resulting in improved employee effectiveness, productivity and engagement. This role leads the full lifecycle of key programs, including our mentorship and aspiring leaders’ programs, while creating scalable learning solutions that align with business priorities. The Learning & Organizational Development (L&OD) Program Manager partners with stakeholders across the organization to assess development needs, facilitate engaging training experiences, and evaluate program effectiveness using data-driven insights. This role also supports employee engagement efforts through survey administration, analysis, and action planning. What You’ll Do • Learning Program Management & Facilitation – Design, develop, manage, and deliver professional and leadership development programs through instructor-led training, workshops, webinars, and virtual learning experiences, ensuring alignment with organizational goals and diverse learner needs. • Instructional Design & Content Development – Create and maintain engaging learning materials, including facilitator guides, participant resources, job aids, e-learning courses, and self-paced training modules using adult learning principles and instructional design best practices. • Stakeholder Collaboration & Communication – Partner with business leaders and internal stakeholders to assess learning needs, ensure training relevance and applicability, communicate program goals and outcomes, and support organizational development initiatives. • Program Evaluation & Employee Engagement – Measure training effectiveness through feedback, analytics, and business impact assessments while supporting employee engagement surveys, analyzing workforce insights, and translating data into continuous improvement and development strategies. What You Bring • 5-7 years of training and development experience; experience in delivering Organizational Development (OD) type solutions in support of strategic goals and objectives preferred • 3-5 years in the financial services industry, preferably in the broker-dealer/investment banking industry • Bachelor’s degree in Training and Development, Business, Human Resources or a related area; • Professional certification/designations (e.g., CPLP, SHRM-SCP, SPHR, MBTI, DISC, etc.) preferred • Knowledge of Articulate or other authoring tool to design and develop content for virtual learning preferred • Strong platform/facilitation skills • Ability to create and facilitate learning and development programs using adult learning principles and practices • Comprehensive knowledge of instructional design methodology (ADDIE) and best practices • Strong business acumen and the ability to establish rapport at all levels of the firm • Strong oral and written communication skills • Exceptional organizational and interpersonal skills • Proficiency in Microsoft Office (Word, Excel, PowerPoint) with the ability to convey materials and data in a modern visual manner • Experience using virtual classroom technology for facilitation of distance learning programs (i.e. WebEx, Zoom, and MS Teams) • Ability to analyze data effectively to “tell the story” behind the information • Able to multitask with strong attention to detail and organizational skills • Possess strong leadership and influence skills to be seen as a partner to the business • Outgoing, high energy, and enjoy frequent interaction with others • Ability to build and maintain solid relationships with internal team members and partners as well as external vendors • Strong project management skills and practices Why work for us? Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus, Employee Ownership, and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further. Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. Fostering a positive workplace experience remains a top priority. We have earned the Great Place to Work® certification, which recognizes employers that create an outstanding employee experience. Based entirely on what current employees say about their experience working at Janney, this prestigious recognition underscores our commitment to our people and culture. People are our strongest asset. We recognize that when our team members thrive, our firm is more successful. Janney is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.