Senior Sales Director 18

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary The Senior Sales Director is responsible for leading and scaling a high performing sales organization that manages complex, strategic relationships with Fortune 500 customers. This role drives revenue growth, customer retention, and account expansion through strong leadership, disciplined execution, and executive level customer engagement. The position requires deep experience in enterprise sales, long-cycle deal management, and cross functional collaboration within highly matrixed organizations. Key Responsibilities Sales Leadership & Team ManagementLead, coach, and develop teams of Enterprise Sellers and Account Executives, supporting Fortune 500 customers Establish clear performance expectations, sales methodologies, and accountability across the organization Drive consistent execution of account planning, pipeline management, forecasting, and deal governance Enterprise Account StrategyOwn overall strategy and commercial outcomes for a portfolio of Fortune 500 enterprise accounts Ensure account plans align to customer business objectives, technology roadmaps, and executive priorities Identify growth opportunities through new logo acquisition and expansion, cross-sell, and upsell within existing enterprise relationships Guide teams through complex negotiations, renewals, and multi-year enterprise agreements Executive & Customer EngagementServe as executive sponsor for key strategic accounts Build and maintain trusted advisor relationships with C-suite and senior IT/business leaders Lead resolution of critical escalations, ensuring customer satisfaction and long-term partnership health Represent the company as a credible executive voice in customer briefings, QBRs, and strategic reviews Cross-Functional CollaborationPartner closely with Product, Engineering, Operations, Customer Success, Finance, and Legal teams Align internal resources to deliver integrated enterprise solutions and high-quality customer outcomes Influence roadmap, service models, and go-to-market initiatives based on customer needs Business Performance & GovernanceDeliver against revenue, retention, and growth targets Maintain strong forecast accuracy and executive-level visibility into sales performance Ensure compliance with corporate policies, pricing governance, and contracting standards Qualifications & Experience Required:12+ years of progressive experience in B2B or enterprise sales, with leadership responsibility Proven success managing Fortune 500 or large enterprise accountsExperience leading senior sales professionals and managing large, complex pipelines Strong executive communication, negotiation, and stakeholder management skills Demonstrated ability to operate within complex, matrixed organizations Preferred:Experience in technology, telecommunications, managed services, cloud, or cybersecurity environments MBA or advanced business degree Experience managing multi-geography or global enterprise accounts Key Competencies Enterprise Sales Strategy Executive Presence & Influence People Leadership & Talent Development Complex Deal Management Financial & Forecast Discipline Customer Experience Leadership Cross-Functional Execution Success Measures Revenue growth and quota attainment across enterprise portfolio Retention and expansion rates within accounts Forecast accuracy and pipeline health Customer satisfaction and executive relationship strength Team engagement, retention, and leadership readiness Employees at all levels are expected to: • Understand our Operating Principles; make them the guidelines for how you do your job. • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. • Win as a team - make big things happen by working together and being open to new ideas. • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. • Drive results and growth. • Support a culture of inclusion in how you work and lead. • Do what's right for each other, our customers, investors and our communities. 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