Restaurant Services Director

Position Overview for Restaurant Services Director: As a management position, the Restaurant Services Director is tasked with developing and executing dining strategies that align with the tastes and needs of customers. They are responsible for overseeing and managing dining services that provide customers with various cooked meal options. Job Responsibilities for Restaurant Services Director: Leadership: • Supervise, train, motivate, and cultivate teams to enhance their productivity, such as recruiting, evaluating, educating, guiding, and overseeing performance. • Guarantee that the food service execution aligns with the established framework. • Aid your staff by establishing a mutual comprehension of the objectives to be accomplished and the steps needed to reach them. • Encourage a culture of recognition by rewarding employees for their commitments to the company. • Uphold safety and sanitation protocols throughout all procedures. Client Relationship: • Recognize customer needs and effectively communicate progress in operations. Financial Performance: • Emulate Aramark's practices and systems for improved performance. • Develop income streams and supervise budget planning, emphasizing the regulation of costs related to food, beverages, and workforce management. • Guarantee the precision and sustainable upkeep of P&L statements. • Achieve the set goals for food and personnel performance. • Manage resources judiciously to maintain quality levels and control costs within the prescribed budget boundaries. Productivity: • Execute and preserve Aramark’s strategy for labor and food ventures. • Boost value through optimizing operations, monitoring costs, and managing profits effectively. • Achieving full conformity with Operational Excellence fundamentals, covering protocols related to food preparation and labor optimization. • Be responsible for directing and overseeing tasks involving food production, delivery, and service. Compliance: • Ensure that clients, customers, and employees are in a safe and healthy environment at all times. • Ensure compliance with all relevant policies, rules, and regulations, specifically those concerning safety, health, and wage standards. Key Responsibilities for Restaurant Services Director: • Create and manage processes and systems for the selection, reception, storage, cooking, presentation, and development of menus for food items. • Create operational component forecasts and elucidate any variances. Accountable for overseeing accounting tasks related to these components. • Check and enforce sanitation and safety requirements in the designated areas. • Direct and manage unit personnel to ensure efficient production processes, effective merchandising techniques, quality control standards, cost reduction strategies, labor supervision, and employee training activities. • Recruit, employ, foster, and preserve front-line team members. • Perform routine inventory inspections. • Abide by the record-keeping criteria established by ARAMARK, relevant authorities, and accreditation agencies. • Foster partnerships with client executives and sustain beneficial client and customer engagement at every level within the client enterprise. • Is permitted to engage in sales procedures and discussions involving contracts. • Identify opportunities to implement new products and services that can promote sales growth and retain clients. Additional Responsibilities for Restaurant Services Director: • Lead the front-end operations in the restaurant setting. • Create and implement food service programs that are in line with the client's mission and vision, integrating environmentally-friendly practices. Qualifications for Restaurant Services Director: • The job calls for a minimum of four years of experience in the industry. • A management background of 1-3 years is required for this position. • This role requires a candidate with past experience in food service. • A bachelor's degree or an analogous level of familiarity is mandatory. • Strong communication skills. • Aptitude in fostering and preserving strong ties with clients and customers to establish mutually beneficial business collaborations. • Ability to display excellent customer service following Aramark's standardized service model. • Competence in maintaining positive collaborations with other units to ensure a unified dining service environment. • Occasional requirement to lift, convey, push, and tug loads weighing up to 50 pounds. • Must be adept at standing for extended periods. About Aramark: At Aramark, we are rooted in service and united by our purpose to do great things for each other, our partners, our communities, and our planet. We believe that every employee should enjoy equal employment opportunities and participate in all aspects of the company. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law. The people of Aramark proudly serve millions of guests daily through food and facilities in 15 countries around the world. We are committed to helping you reach your full potential whether you’re pursuing a new challenge, seeking a sense of belonging, or just looking for a great place to work.