Senior Paralegal - Legal Service of Process and Discovery

Join a high-performing legal team where your expertise will directly support complex, legal process and discovery matters within a regulated financial environment. In this dynamic role, you’ll partner closely with in-house counsel and cross-functional stakeholders to drive critical workflows, manage time-sensitive legal requests, and ensure precise, compliant outcomes. You’ll take ownership of fast-paced initiatives—from overseeing subpoenas and discovery demands to leading eDiscovery processes using platforms like Relativity. Applying sound judgment, attention to detail, and a process improvement mindset, you’ll play a key role in enhancing operational efficiency and mitigating risk across the Bank’s legal functions. If you thrive in a deadline-driven environment, enjoy improving complex processes, and are motivated to make a meaningful impact, we invite you to grow your career with us. Position Summary The Senior Paralegal - Legal Service of Process and Discovery serves as the senior operational and subject‑matter lead for the Bank’s end‑to‑end handling of legal process and supports most discovery matters. This role is responsible for managing and owning the intake, tracking, response and resolution of legal documents served on the Bank including subpoenas, levies, garnishments, restraining notices, discovery requests, and document preservation and production obligations. The role also serves as the Bank’s internal lead, under the supervision and guidance of the Associate Legal Counsel, for discovery and e‑discovery operations, including litigation holds, data collection, review coordination, and productions, using Relativity and similar e‑discovery platforms. This position requires hands‑on expertise, the ability to work independently, and the judgment to escalate risk appropriately. This individual is expected to produce high‑quality work product, exercise discretion in sensitive matters, and lead a team responsible for high‑volume, deadline‑driven legal process. This position requires a detail-oriented professional with a strong understanding of legal procedures and the ability to efficiently handle a high volume of complex deadline-oriented legal documents. You will lead efforts to restructure the existing processes to improve efficiency, transparency and workflow accountability. This includes but is not limited to coordinating with governmental proponents of process, responding to subpoena requests, drafting written correspondence, and preserving records and other evidence. The position requires a demonstrated mastery of legal process and discovery lifecycle, from intake through final resolution, document management systems and research, and organizational skills. This position will report to the Associate Legal Counsel and will also work closely with the General Counsel, and other Legal Department attorneys and professionals. The Senior Paralegal is expected to interface regularly with various lines of business and support functions to collect, review and produce discoverable information, in compliance with the Federal and State Rules of Civil and Criminal Procedure, as well as the Federal Right to Financial Privacy. Standard 4-day in-office requirement, 1 day remote (of your choosing) Essential Functions & Responsibilities Legal Process & Discovery Leadership • Working closely with in-house Counsel, lead the restructuring of the existing intake process and workflows to improve operational efficiency • Develop and implement standardized procedures for intake, tracking and resolution • Establish clear accountability, reporting, and follow-up mechanisms across the workflow • Own and manage the Bank’s legal process and discovery lifecycle, from intake through final resolution • Serve as the primary point of contact for subpoenas, levies, garnishments, restraining notices, court orders, discovery demands, and related regulatory or judicial requests • Independently assess scope, timing, risk, and escalation requirements for complex or high‑exposure matters • Ensure responses comply with applicable federal and state rules of civil and criminal procedure, banking privacy laws, and the Right to Financial Privacy Act eDiscovery & Discovery Management (Senior-level) • Support discovery and e‑discovery efforts, including litigation holds, data preservation, document collection, review coordination, and production • Administer and manage Relativity, including workspace setup, user permissions, searches, tagging, quality control, and production workflows • Coordinate with IT, Records Management, internal stakeholders, and together with the Associate Legal Counsel, outside counsel on defensible collection and production strategies • Maintain defensible audit trails and documentation for discovery decisions and productions • Identify and mitigate discovery‑related risk, burden, and cost Team Oversight & Process Management • Provide day‑to‑day oversight of employees handling legal process matters, including subpoenas, levies, garnishments, restraining notices, and discovery intake • Review the work product of team members to ensure accuracy, consistency, and timeliness • Establish quality‑control standards and review protocols for outgoing responses and productions • Serve as the escalation point for complex questions, deficiencies, or missed deadlines Operational Restructuring & Continuous Improvement • Design, implement, and maintain standardized procedures, controls, and workflows for legal process and discovery • Improve transparency, accountability, and reporting across the legal process function. • Develop metrics, dashboards, and reporting to support this function • Support internal and external audits and regulatory examinations related to legal process and discovery Communication & Stakeholder Coordination • Act as the primary liaison for legal process and discovery matters between Legal, internal business units, IT, Compliance, and in conjunction with in-house counsel, external parties, including courts, law enforcement, proponent counsel, and outside counsel • Draft, review, and manage correspondence and responses associated with legal process and discovery • Escalate sensitive, high‑risk, or novel matters as appropriate Qualifications & Skills • Minimum 6-10 years of progressively senior experience handling law firm or bank legal process and discovery matters • Demonstrated senior‑level experience overseeing subpoenas, levies, garnishments, restraining notices, and discovery responses in a financial institution or similarly regulated environment • Prior experience supervising or leading a team in a legal process or discovery function strongly required, along with a strong leadership presence with the ability to oversee, correct, and elevate team performance • Advanced proficiency in eDiscovery platforms including Relativity (administrative and reviewer‑level experience) • Ability to manage competing deadlines in a high‑volume, risk‑sensitive environment. • Demonstrated ability to work independently, exercise sound judgment, and produce polished, attorney‑ready work product • Excellent written, verbal, and organizational skills • Proficiency in using Excel, eDiscovery platforms, Safari SOP or similar legal process management system • Excellent document management skills with attention to detail and accuracy. • Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do. Potential Salary: $125,000 - $150,000 annually This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors includin