Strategic Customer Success Manager - Managed Services Growth

Model N

📍 New York, New York, US0💼 Full-time🕐 5/26/2026

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Role overview

Model N is hiring for the Strategic Customer Success Manager - Managed Services Growth role in New York, New York, US. It is full-time, Mid-level level, in the Marketing sector. It was posted 5/26/2026.

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Role: Strategic Customer Success Manager - Managed Services Growth
Company: Model N
Location: New York, New York, US
Work mode: On-site
Employment: Full-time
Seniority: Mid-level
Sector: Marketing
Posted: 5/26/2026

Description

A technology company specializing in revenue optimization is seeking a Customer Success Manager to own the customer relationship post-implementation. This role emphasizes strategic partnership and proactive service management to ensure customers realize value from managed services. Responsibilities include managing customer success plans, overseeing service delivery, and identifying opportunities for growth. The ideal candidate will have 5+ years in customer success roles, a strong understanding of service metrics, and excellent communication skills. Competitive benefits and a salary range of $78,700 - $150,000 are offered.

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