Jr. Account Manager (SMB)

Description At District Photo, our employees are the heart of our company. We are seeking a Jr Account Manager(SMB) hybrid to support our factories. Position Summary Responsible for driving SMB partner revenue growth by expanding existing relationships, acquiring new partners, and exceeding sales and performance targets. Owns the full partner lifecycle from onboarding through growth, retention, and performance management. Partners cross-functionally with Sales Operations, Customer Service, Marketing, Production, Fulfillment, Quality, and Logistics to deliver successful programs, exceptional partner experiences, and sustained revenue growth. Benefits 401K, paid vacation, paid holidays, sick and safe leave, life insurance, medical, dental, vision, and short/long term disability benefits. Culture At DPI, our success is powered by our people and its clients satisfaction ratings. Our culture allows employees to be engaged, empowered, and rewarded. We are a diverse and inclusive company who seeks to expand our brand by hiring collaborative individuals who think outside of the box. We are committed to providing a safe and healthy workplace for all of our employees and visitors. Check us out,Check up out! Requirements • Account Management • Owns SMB partner relationship and growth strategy inside both our wholesale and print-on-demand routes to market. Drive revenue, manage actions to completion, and lead sales calls, updates, workshops, and QBRs. • Serve as contract Subject Matter Expert, using standard contract agreements, negotiate terms if applicable, and monitor SLA compliance, escalate risks. • Prepares and presents proposals, contracts, presentations. • Onboarding for New Partners and new to Partner SKUs. Manage timelines, testing, blockers, and product readiness to ensure on-time go-live. • Accountable t