Executive Assistant to the CEO/Office Manager

Executive Assistant to CEO / Office Manager The GRA Group is a boutique incentive travel company designing luxury group programs, executive retreats, and VIP experiences worldwide. We are seeking a highly organized, proactive, and detail-driven Executive Assistant to support the CEO while also overseeing day-to-day office operations. This is a high-trust, high-responsibility role for someone who thrives in a fast-paced, entrepreneurial environment. Travel coordination and inbox management are major components of this role, along with operational oversight of the office. Executive Support • Manage CEO calendar, scheduling, and shifting priorities • Coordinate meetings across time zones • Prepare materials for conferences, site inspections, and client meetings • Track deadlines, contracts, and key deliverables • Serve as a strategic right hand to the CEO Email & Communication Oversight • Review and triage high-volume inbox communications • Prioritize urgent matters and escalate when appropriate • Draft professional responses on behalf of the CEO • Monitor client and hotel correspondence for deadlines and follow-up • Maintain organized digital systems to ensure nothing is missed • Strong judgment, discretion, and polished writing skills are essential CEO Travel Coordination • Work with our air specialist to coordinate the CEO's domestic and international travel for conferences, site inspections, FAM trips, client meetings, and personal travel • Coordinate flights, hotels, transfers, and ground transportation • Manage airline credits, loyalty programs, and upgrades • Prepare detailed itineraries with confirmations • Monitor travel disruptions and proactively adjust plans • Manage event registrations and travel-related deadlines Office Management Responsibilities • Oversee daily office operations and organization • Maintain office and order supplies as needed • Support team scheduling and coordination • Help create structure in a growing, entrepreneurial business Qualifications • 3+ years experience supporting an executive • Strong experience booking complex domestic and international travel • Experience managing office operations • Exceptional organizational skills and attention to detail • Ability to manage multiple priorities calmly • Highly discreet and trustworthy • Strong written and verbal communication skills • Tech-savvy and comfortable working in a digital environment The Ideal Candidate • Anticipates needs before they arise • Thinks two steps ahead • Creates order out of complexity • Is calm, composed, and solution-oriented • Takes pride in precision and follow-through This is not a routine administrative role. It is a strategic support position within a travel-intensive business. The right candidate will be an operational partner who helps keep both the CEO and the office running seamlessly. Job Types: Part-time, Contract Pay: From $20.00 per hour Benefits: • Flexible schedule Work Location: Hybrid remote in Rocky River, OH 44116