Technical AV Sales Engineer (Kramer Colombia)

Technical AV Sales Engineer – Latin America Location: Colombia (Latin America Regional coverage) Language Requirement: Fluent English & Spanish (Mandatory) Submission: Please submit your resume in English only. Who We Are At Kramer, we power creativity, collaboration, and human connection. Our solutions span advanced signal management, cloud-based communication, and control platforms. We are audio-visual experts shaping the future of engagement technology, committed to bringing people closer together through seamless, high-impact experiences. The Role We are seeking a high-impact Technical AV Sales Engineer to drive our growth across Latin America. This is a dynamic, hands-on role that bridges the gap between sales and technology, encompassing Pre-Sales consulting, solution design, and expert Post-Sales support. As a key technical advisor, you will partner with distributors, system integrators, and regional sales managers to architect and implement world-class Professional AV and Unified Communications (UC) solutions. This role requires regular travel across the LATAM region. Key Responsibilities Strategic Pre-Sales & Design • Solution Architecture: Design and recommend end-to-end Pro AV solutions, including system designs, BOMs, and single-line drawings. • Technical Advocacy: Deliver compelling product demos, webinars, and technical workshops to key stakeholders. • Tender Support: Provide expert technical input for RFPs and complex tender processes. • Validation: Lead Proof of Concept (PoC) projects and solution validations at customer sites. Post-Sales & Technical Excellence • Expert Support: Troubleshoot complex AV hardware, software, and networking issues across cloud-based and on-premise platforms. • Implementation: Guide system configuration, commissioning, and deployment for high-scale installations. • Knowledge Transfer: Design and deliver technical training sessions for partners and end-users. • Case Management: Resolve technical support cases efficiently, ensuring a seamless customer experience. Regional Collaboration • Market Intelligence: Translate customer feedback and regional requirements into actionable insights for R&D and Product Management. • Business Growth: Partner with Regional Sales Managers to identify new opportunities through a technical lens. Requirements Experience & Education • Academic Background: Degree in Engineering (Electronics/Telecom), IT, or AV Technologies. • Industry Expertise: 3+ years in Professional AV or Unified Communications. • Proven Track Record: Experience with AV manufacturers, distributors, or top-tier system integrators. Technical Proficiency • Core Tech: Expertise in AV-over-IP, Video Switching, Signal Distribution, and Control Systems. • Protocols: Deep familiarity with HDMI, HDBaseT, Dante, AES67, and USB streaming. • Networking: Strong understanding of TCP/IP fundamentals (CCNA level is a major advantage). • Platforms: Proficiency in major UC and collaboration platforms. Competencies • Communication: Exceptional presentation skills in both English and Spanish (Portuguese is a plus). • Mindset: A natural problem-solver who thrives in multicultural environments and can work independently. • Adaptability: A fast learner with "system-level" thinking. Why Join Kramer? • Global Impact: Shape how the world experiences communication technology. • Growth: Competitive compensation and clear paths for career and leadership development. • Culture: A collaborative, innovative environment where your technical expertise directly influences the product roadmap. F3wzQCXYes