Senior Solutions Consultant (Singapore)

<div class="content-intro"><p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p></div><p class="font-claude-response-body break-words whitespace-normal">At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what's possible with our platform. As a Senior Solutions Consultant based in Singapore and supporting APAC accounts with a focus on the Greater China Region, you'll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma's value. You'll lead technical discussions, demos, and solution design - often in Mandarin for GCR customers - to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate.</p> <p class="font-claude-response-body break-words whitespace-normal">This role will be based out of our Singapore hub.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>What you'll do at Figma:</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap, representing GCR/APAC-specific needs</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Create thoughtful content to delight customers and internal partners surrounding the Figma platform</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Collaborate with teammates across Solutions Consulting, Sales, and Product to sharpen your craft, share knowledge, and execute with autonomy</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>We'd love to hear from you if you have:</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">8+ years professional experience, including 4+ years of sales engineering or solution consulting experience in a SaaS organization</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Native Chinese (Mandarin) fluency, written and spoken, with the ability to run technical customer engagements for Greater China accounts, plus professional working English</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">A strong technology background, with experience in front-end development or the developer lifecycle</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proven ability to quickly learn new technologies and effectively position solutions in presales, including defining success criteria and leading evaluations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong communication skills with experience delivering compelling presentations and product demonstrations to a variety of audiences, understanding and addressing the variety of personas and workflows across Product, Design, and Engineering</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>While it's not required, it's an added plus if you also have:</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Proficiency in Figma or other UX/UI design tools</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with GCR / APAC enterprise accounts</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience working in a high-growth or fast-changing SaaS environment</li> </ul> <div class="section page-centered"> <div class="section page-centered"> <div> <div>At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div> </div> </div> </div><div class="content-conclusion"><p>At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf">equal opportunity workplace</a> - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status<strong>, </strong>or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.</p> <p>We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to <a href="mailto:[email protected]">[email protected]</a>. These modifications enable an individual with a disability to have