Lead Data Analyst (Pricing & Monetization)

<div class="content-intro"><p>At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!</p></div><p><strong>About the Role</strong></p> <p>Data isn’t just a byproduct of our business; it’s the engine that drives our growth. We are looking for a Lead Pricing &amp; Monetization Analyst to join our Go-To-Market (GTM) Analytics team. This is a high-impact, individual contributor role designed for a seasoned expert who can bridge the gap between complex statistical modeling and strategic GTM execution in a B2B SaaS environment.</p> <p>Your mission is to help us answer critical questions about our go-to-market strategy, driving growth across the customer lifecycle. You will lead the charge in analyzing our revenue engine and providing crucial insights into our pricing architecture and monetization strategies to maximize our overall commercial impact.</p> <p>The GTM Analytics team operates in a semi-embedded model where each analyst serves as a trusted partner and owner for a specific strategic focus area. In this role, you’ll focus on empowering the Pricing &amp; Monetization team while working cross-functionally across our commercial organization, and broader analytics and data teams.&nbsp;</p> <p><strong>What You’ll Be Doing</strong></p> <ul> <li><span style="text-decoration: underline;">Pricing &amp; Monetization Analytics</span>: Partner with product and commercial leadership to evaluate pricing and packaging strategies, analyzing discount behaviors and tracking the financial performance of new monetization initiatives.</li> <li>A<span style="text-decoration: underline;">dvanced Statistical Analysis</span>: Design and execute complex analyses, including cohort analysis, customer segmentation (clustering), and predictive modeling to identify growth levers.</li> <li><span style="text-decoration: underline;">Tool &amp; Capability Development</span>: Build and scale our analytics infrastructure. This includes developing proprietary solutions in R/Python and integrating them into our data stack.</li> <li><span style="text-decoration: underline;">Stakeholder Influence</span>: Provide actionable insights to collaborate with, and influence stakeholders in making data informed decisions and drive data literacy around GTM optimization.</li> <li><span style="text-decoration: underline;">Scalable Reporting</span>: Architect intuitive dashboards in Looker that don't just show data, but provide actionable insights for stakeholders ranging from Commercial Ops to executive leadership.</li> <li><span style="text-decoration: underline;">Data Engineering Collaboration</span>: Work closely with our data engineering team using dbt to ensure our GTM data pipelines are robust, efficient, and "analyst-ready."</li> </ul> <p><strong>Who You Are</strong></p> <ul> <li><span style="text-decoration: underline;">A Proven Analytical Lead</span>: You bring demonstrated experience successfully driving strategic GTM initiatives, establishing best-in-class analytical standards, and mentoring team members to elevate overall capabilities across the analytics function.</li> <li><span style="text-decoration: underline;">A Technical Expert</span>: You are fluent in SQL and R/Python and have a solid understanding of regression models, clustering, propensity and statistical significance with an ability to apply them to complex commercial and GTM problems.</li> <li><span style="text-decoration: underline;">A Strategic GTM Thinker</span>: You have several years of experience solving go-to-market problems using appropriate analytical techniques. You don't just build models; you understand the "why" behind the numbers. You understand core SaaS metrics and have experience evaluating pricing strategies, monetization models, or commercial packaging structures.</li> <li><span style="text-decoration: underline;">A Trusted Advisor</span>: You possess strong stakeholder management skills knowing how to challenge assumptions and guide leadership toward data-informed decisions.</li> <li><span style="text-decoration: underline;">An Expert Communicator</span>: You can explain complex solutions and models to a non-technical audience and present a compelling case for strategic optimization to executive leadership.</li> <li><span style="text-decoration: underline;">Data Storytelling</span>: You have proven experience with Looker (LookML) or similar BI tools, emphasizing best practices in data storytelling.</li> <li><span style="text-decoration: underline;">A Data Architect</span>: You have a high bar for data quality and have experience working within modern data stacks (e.g BigQuery, dbt, Airflow)</li> </ul> <p>&nbsp;</p> <p><strong>What’s in it for you:</strong></p> <ul> <li>A range of flexible working options to dedicate time to what matters to you</li> <li>Competitive compensation package + bonus</li> <li>25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)&nbsp;</li> <li>Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community</li> <li>Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist</li> <li>Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health</li> <li>Paid parental leave</li> <li>Central office with&nbsp; a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price</li> <li>Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials</li> <li>Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms&nbsp;</li> <li>Employee discounts to restaurants and shops</li> </ul> <p>LI-MG1</p> <p>&nbsp;</p><div class="content-conclusion"><p><strong>About us</strong></p> <p>Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.</p> <p>Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in&am