Microsoft O365 Information Security Support Engineer _ Harrisburg, PA.

Hybrid: Microsoft O365 Information Security Support Engineer _ Harrisburg, PA. 12 Months Contract Hybrid work arrangement with a minimum of 2 days per week On-Site/In-Office The PA PUC is seeking an experienced IT Contractor with a minimum of 2 years’ experience performing technical work in information technology security and support fields. This is a cross-team position to fulfill duties within our security and help desk tea ms.You will be required to provide general technology support, respond to and implement support tickets, assist documenting and managing incidents and vulnerabilities, perform network monitoring and reporting, and ensure compliance with regulatory guidelines and policies. The ideal candidate should be capable of working collaboratively between teams while also demonstrating the ability to work independently with minimal supervisi on. Skill Requi red:Experience in information security related sup portExperience in helpdesk related sup portAbility to communicate effectively orally and in wri tingAbility to collaborate with peers, between teams, and stakehol dersExperience with Microsoft server and workstation operating sys temsExperience with Microsoft O365 prod uctsExperience with incident reporting and support ticketing sys temsExperience with network and computer security testing t oolsExperience reading and interpreting security logs and rep ortsKnowledge of industry standards and best practices of information secu rityKnowledge of business process analysis met hodsResponds promptly to technical, system and/or emergency issues when contacted outside of scheduled work hours, remotely or in person as ne ededPerform related work as requ iredStrong problem-solving and critical thinking sk illsStays up to date with cybersecurity trends and r isksExperience working with Tenable and Sp lunkExcellent communication and collaboration sk illsAbility to quickly adapt to changing priorities and technolo giesAssociate’s degree or current certifications within information techno logy