Program Manager, Agentic Commerce Go-to-Market

<h2><strong>Who we are</strong></h2> <h3><strong>About Stripe</strong></h3> <p><span style="font-weight: 400;">Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</span></p> <h3><strong>What you’ll do</strong></h3> <p>As the Program Manager for Agentic Commerce GTM, you will be the operational and coordination backbone of the highly cross-functional Agentic Commerce GTM motion. You will report to the Agentic Commerce GTM lead, but will work across a wide set of internal stakeholders including Global Partnerships, Enterprise Sales, Industry Sales, Solution Architects, Alliances &amp; Channels, Professional Services, Marketing, and more. <br><br>You will translate strategy into coordinated action, keep cross-functional partners aligned and accountable, and ensure that the GTM organization is operating with speed, clarity, and alignment as we scale merchant and agent ecosystem development.&nbsp;You will have the opportunity to coordinate externally across both sellers (merchants/platforms) and agents as we stand up new pilot programs.&nbsp;</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Own the operating cadence of the Agentic Commerce GTM function, including driving weekly cross-functional GTM meetings like GTM SteerCo and pipeline.&nbsp;</li> <li>Serve as connective tissue across all GTM workstreams, maintaining a unified view of progress, blockers, and dependencies</li> <li>Identify process gaps or inefficiencies across GTM workstreams and drive improvements&nbsp;</li> <li>Stay updated on product developments to ensure GTM roadmap is aligned with product strategy</li> <li>Sharpen multi-party execution across agents and sellers to ensure Stripe delivers a first class experience and enables pilots and betas to graduate to scaled onboarding and eventual self-serve</li> <li>Drive merchants towards integration readiness by coordinating across product, engineering, professional services, legal, sales, and more; proactively identify risks and help unblock&nbsp;</li> <li>Manage launch readiness for key agent partner launches ensuring our field, our partners, and our users are prepared for go-live</li> <li>Work with Product S&amp;O to define and track the right GTM KPIs</li> <li>Build and maintain program tracking systems, dashboards, and reporting to give pipeline and progress visibility to senior stakeholders (e.g., RTBR)</li> <li>Partner with SSO and F&amp;S to develop forecasts and drive planning</li> </ul> <h2><strong>Who you are</strong></h2> <p><span style="font-weight: 400;">We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</span></p> <h3><strong>Minimum requirements</strong></h3> <ul> <li>7+ years of experience in program management, sales operations, business operations, or a related GTM operations role — ideally at a high-growth technology or payments company</li> <li>Demonstrated ability to manage complex, multi-work stream programs involving 5+ cross-functional stakeholders simultaneously, without direct authority</li> <li>Strong written and verbal communication skills — you can synthesize ambiguous situations into crisp updates, and write clearly for both executive and working-level audiences</li> <li>Proven track record of building and running operational systems from scratch: project trackers, meeting cadences, reporting frameworks, and decision-making infrastructure</li> <li>High ownership and accountability — you proactively identify what needs to be done and do it without waiting to be ask</li> </ul> <h3><strong>Preferred qualifications</strong></h3> <ul> <li>Experience working on GTM programs for emerging product categories — ideally AI, developer platforms, fintech, or payments infrastructure</li> <li>Familiarity with enterprise go-to-market motions, including partner/alliance programs, professional services, and solutions architecture teams</li> <li>Experience building or scaling self-serve and scaled onboarding programs alongside a product team</li> <li>Strong analytical instincts — you can pull data, build dashboards, and frame problems quantitatively, even if this isn't your primary skill</li> </ul>