Senior Product Designer (m/f/d) - FlixTrain Operations Management Platform

At Flix, we offer a tech-driven environment where innovation meets real-world impact, with competitive pay, strong growth opportunities, and a culture of collaboration and ownership.  

As a Senior Product Designer in our Supply Division you will help shape our team, influence the future of our Operations Management Platform, and make a direct impact on how FlixTrain operates every day.

Our team builds the Operations Management Platform — a greenfield suite of tools that powers how FlixTrain runs its railway operations day to day. This means complex, data-dense software used by dispatchers, fleet managers, and operations teams in a regulated environment where clarity and precision are not a nice-to-have but a safety requirement. Think less "clean consumer app" and more "mission-critical back office that needs to be both efficient and humane".

This is a unique opportunity to be part of a team that builds software products from scratch. As such, the role involves significant product discovery in the design process, as we work to identify the most efficient and effective workflows and user experiences. Our designers collaborate with several teams working on a single platform, rotating between teams and capabilities. This approach fosters close interaction with another designer, helps to eliminate silos in UX concepts, and ensures a cohesive user experience across the Operations Management Platform being developed by the teams.

About the Role

• Conduct and synthesise user research (user labs, surveys, interviews, usability testing)
• Contribute to product discovery by shaping ideas, validating assumptions, and identifying opportunities together with product and engineering
• Apply appropriate frameworks to perform efficient user research and utilise metrics to inform design decisions
• Facilitate collaboration across product, engineering and business stakeholders to align on design goals
• Develop wireframes, concepts, features, and interactive prototypes
• Translate complex operational workflows into interfaces that are clear, learnable, and efficient for expert users under real work conditions
• Follow and maintain UI guidelines to keep designs consistent
• Contribute to the evolution and maintenance of the design system
• Work closely with stakeholders, engineers, and product owners to develop innovative and user-friendly products

About You

• 5+ years of experience in UX/UI Design for web applications
• Experience designing complex operational or enterprise software
• Upper-intermediate level of German and English. Ability to conduct user research and communicate with English- and German-speaking users and stakeholders
• Strong user-centric mindset with a deep understanding of user needs and behaviours
• Experience planning, conducting, and synthesising user research 
• Strong proficiency in Figma, visual design, prototyping and usability testing, with the ability to create high-fidelity designs using our internal design system
• Portfolio demonstrating end-to-end product thinking, UX/UI design expertise for complex software products, and a clear, evidence-based design process
• Comfortable working across multiple teams, managing priorities, and adapting to changing contexts

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!  

What We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family. 
• Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year. 
• Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life. 
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. 
• Learning & Development: Take advantage of language cl