Account Executive | UK Market (m/f/d)

<p><strong>At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath.</strong></p> <p>Founded in 2020, Superchat has become the platform of choice for <strong>10,000+ businesses worldwide</strong>, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, <strong>millions of messages flow through Superchat every single day</strong>.</p> <p>We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.</p> <p>We're <strong>100 people</strong>, <strong>profitable</strong>, and have raised <strong>€18M in funding</strong> (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.</p> <p class="font-claude-response-body break-words whitespace-normal"><em>In this role, you'll own the full sales cycle in the UK market. You'll handle warm inbound enquiries while proactively prospecting new leads yourself, book and run demo calls, and guide the process through to successful close. You'll also support technical implementation to ensure new customers get off to a strong start.</em></p> <h4 class="font-claude-response-body break-words whitespace-normal"><span style="text-decoration: underline;"><strong>Who We Want</strong></span></h4> <p class="font-claude-response-body break-words whitespace-normal"><strong>2-3 years of B2B sales experience.<br></strong>You've worked in B2B sales for several years and know the full sales cycle first-hand, from prospecting to close.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Self-confident.<br></strong>You believe in your ability to run and close a conversation without coming across as arrogant.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Self-starter.<br></strong>You build your own pipeline instead of waiting for inbound leads, and use a quiet week to prospect even harder.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Coachable.<br></strong>You take direct feedback without getting defensive, and visibly apply it in your next conversation.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Resilient.<br></strong>You bounce back quickly from a lost deal or a tough week and keep your activity levels consistently high.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Fast learner.<br></strong>You get up to speed on a technical product quickly and can explain it to customers in a way they understand.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Structured</strong>.<br>You keep your pipeline clean and your CRM notes reliable, without anyone having to chase you.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Strong</strong> <strong>communicator</strong>.<br>You're a native English speaker with excellent written and verbal communication skills.</p> <h4 class="font-claude-response-body break-words whitespace-normal"><span style="text-decoration: underline;"><strong>Who We Don't Want</strong></span></h4> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">People who rely on leads being handed to them and can't or won't proactively acquire customers themselves</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">People who get defensive with direct feedback instead of taking it on board and developing</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">People with weak written communication who can't express themselves clearly and professionally</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">People chasing the salary alone with no genuine interest in the craft of selling</li> </ul> <h4 class="font-claude-response-body break-words whitespace-normal"><span style="text-decoration: underline;"><strong>Your Day To Day</strong></span></h4> <p class="font-claude-response-body break-words whitespace-normal">Demos &amp; Product Presentation (~80%)</p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">You convince prospects to join a product demo and book the relevant appointments</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">You present Superchat's capabilities convincingly and show customers how the product solves their specific challenges</li> </ul> <p class="font-claude-response-body break-words whitespace-normal">Lead Sourcing &amp; Prospecting (~10%)</p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">You generate new pipeline independently, regardless of inbound leads, and identify the right target customers in the UK market</li> </ul> <p class="font-claude-response-body break-words whitespace-normal">Closing (~10%)</p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">You convince prospects to sign a contract and successfully guide the sales cycle through to close</li> </ul> <h4><span style="text-decoration: underline;"><strong>Stakeholders</strong></span></h4> <p class="font-claude-response-body break-words whitespace-normal"><strong>Customers</strong>: your most important point of contact day-to-day - from first outreach through demos to close<br><strong>Sales Team:</strong> for joint training, knowledge-sharing, and exchanging best practices across the sales cycle<br><strong>Customer Success Team</strong>: for handover after a successful close and a smooth start to onboarding</p> <h4><str