Renewals Manager [German speaking]

<p id="p-rc_b270d4eea2cbd15a-92" data-path-to-node="6"><span data-path-to-node="6,0"><span class="citation-2190 citation-end-2190">As a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning<sup class="superscript" data-turn-source-index="2"></sup></span></span><span data-path-to-node="6,1"><sup class="superscript"></sup></span><span data-path-to-node="6,2"><span class="citation-2189">. The Renewals team is an integral part of Asana's success, partnering wit</span><span class="citation-2188 citation-2189 citation-end-2189">h customers and internal stakeholders such as Account Executives, Customer Success Managers &amp; Finance to ensure A<sup class="superscript" data-turn-source-index="3"></sup></span><span class="citation-2188 citation-end-2188">sana customers are set up for continued success from their Asana investment<sup class="superscript" data-turn-source-index="4"></sup></span></span><span data-path-to-node="6,3"><sup class="superscript"></sup></span><span data-path-to-node="6,4"><span class="citation-2187 citation-end-2187">. Your primary focus will be managing client renewals to maximize r<sup class="superscript" data-turn-source-index="5"></sup></span>etention, identify expansion opportunities, and drive a high degree of customer satisfactio<span class="citation-2186 citation-end-2186">n<sup class="superscript" data-turn-source-index="6"></sup></span></span><span data-path-to-node="6,5"><sup class="superscript"></sup></span><span data-path-to-node="6,6"><span class="citation-2185 citation-end-2185">.<sup class="superscript" data-turn-source-index="7"></sup></span></span> </p> <p id="p-rc_b270d4eea2cbd15a-93" data-path-to-node="7"><span data-path-to-node="7,0"><span class="citation-2184 citation-end-2184">This role is based in our Munich office with an office-centric hybrid schedule<sup class="superscript" data-turn-source-index="8"></sup></span></span><span data-path-to-node="7,1"><sup class="superscript"></sup></span><span data-path-to-node="7,2"><span class="citation-2183">. Th</span><span class="citation-2182 citation-2183 citation-end-2183">e standard in-office days are Monday, Tuesday, and Thursday<sup class="superscript" data-turn-source-index="9"></sup></span><span class="citation-2182 citation-end-2182"><sup class="superscript" data-turn-source-index="10"></sup></span></span><span data-path-to-node="7,3"><sup class="superscript"></sup></span><span data-path-to-node="7,4"><span class="citation-2180 citation-2181 citation-end-2181">. Most Asanas have the option to work from home <sup class="superscript" data-turn-source-index="11"></sup></span><span class="citation-2180 citation-end-2180">on Wednesdays<sup class="superscript" data-turn-source-index="12"></sup></span></span><span data-path-to-node="7,5"><sup class="superscript"></sup></span><span data-path-to-node="7,6"><span class="citation-2179 citation-end-2179">. Working from home on Fridays depends on the type of work you do and the teams wi<sup class="superscript" data-turn-source-index="13"></sup></span>th which you partner</span><span data-path-to-node="7,7"><sup class="superscript"></sup></span><span data-path-to-node="7,8">. If you're interviewing for this role, your recruiter will share more about the in-office requirements</span><span data-path-to-node="7,9"><sup class="superscript"></sup></span><span data-path-to-node="7,10">.</span> </p> <h3 data-path-to-node="8">What you’ll achieve</h3> <ul data-path-to-node="9"> <li> <p id="p-rc_b270d4eea2cbd15a-94" data-path-to-node="9,0,0"><span data-path-to-node="9,0,0,0"><strong data-path-to-node="9,0,0,0" data-index-in-node="0">Secure and Retain Revenue:</strong> Protect revenue, incentivize multi-year agreements, and secure renewal contracts in advance of expiration</span><span data-path-to-node="9,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,0,0,2">.</span> </p> </li> <li> <p id="p-rc_b270d4eea2cbd15a-95" data-path-to-node="9,1,0"><span data-path-to-node="9,1,0,0"><strong data-path-to-node="9,1,0,0" data-index-in-node="0">Close Renewals:</strong> Understand customer needs and demonstrate account management capabilities to bring renewals to closure</span><span data-path-to-node="9,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,1,0,2">.</span> </p> </li> <li> <p id="p-rc_b270d4eea2cbd15a-96" data-path-to-node="9,2,0"><span data-path-to-node="9,2,0,0"><strong data-path-to-node="9,2,0,0" data-index-in-node="0">Engage Key Stakeholders:</strong> Partner with decision-makers to identify customer requirements, budget, core stakeholders, and approval processes while uncovering roadblocks to ensure on-time commitments</span><span data-path-to-node="9,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,2,0,2">.</span> </p> </li> <li> <p id="p-rc_b270d4eea2cbd15a-97" data-path-to-node="9,3,0"><span data-path-to-node="9,3,0,0"><strong data-path-to-node="9,3,0,0" data-index-in-node="0">Manage Territory Processes:</strong> Own and execute the quote-to-close processes for all renewals within an assigned territory</span><span data-path-to-node="9,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,3,0,2">.</span> </p> </li> <li> <p id="p-rc_b270d4eea2cbd15a-98" data-path-to-node="9,4,0"><span data-path-to-node="9,4,0,0"><strong data-path-to-node="9,4,0,0" data-index-in-node="0">Defend Market Share:</strong> Effectively defend against competitive pressures</span><span data-path-to-node="9,4,0,1"><sup class="superscript"></sup></span><span data-path-to-node="9,4,0,2">.</span> </p> </li> <li> <p id="p-rc_b270d4eea2cbd15a-99" data-path-to-node="9,5,0"><span data-