Graphic Design Team Manager - Real Estate Agent Marketing

Company Description Northrop Realty represents buyers and sellers of residential real estate in the Baltimore and Washington metropolitan regions with offices in Annapolis, Baltimore, Clarksville, Columbia, Ellicott City, Fallston, Frederick, Lutherville-Timonium, Phoenix and Sykesville, MD. Northrop Realty also operates coastal office locations in Bethany Beach, Fenwick Island, Lewes-Rehoboth, Millsboro and Newark, DE in addition to Oak Island and Southport, NC. At Northrop Realty, we proudly offer a comprehensive benefits package to full-time employees after a 90-day introductory period, designed to enhance employee health and well-being. Benefits include 100% employer paid health insurance (medical, dental, and vision – Individual & Family), health coaching through NOOM, 80 hours of prorated PTO in the first year, 11 paid holidays including one floating holiday and your birthday. We also provide two weeks of paid parental leave for new parents who have completed at least six months of service. In addition to an IRA retirement plan with matching contributions, we also offer supplemental benefits including life insurance, disability coverage, and accident insurance providing employees with extra peace of mind. Job Description Job Summary: The Creative Team Manager - Agent Marketing is a key leadership and project management role within Northrop Realty, responsible for overseeing, coordinating, and prioritizing all agent marketing support services. This position serves as the central intake and workflow management point for agent marketing requests, ensuring all projects are properly scoped, assigned, tracked, and delivered in a timely, efficient, and high-quality manner. As the Creative Team Manager - Agent Marketing, your role complements the Northrop Realty brand marketing team. Strong project management skills are essential, including the ability to manage competing priorities, maintain structured workflows, and ensure consistent turnaround times in a fast-paced, agent-driven environment. In this role, you will act as the primary marketing partner to agents, managing a high volume of requests while ensuring clear communication, accountability, and seamless execution from intake through completion. Additionally, this role supervises a team of 3-5 in-house creative designers. You will provide leadership, direction, workload management, and quality control to ensure all agent marketing deliverables meet brand standards and business objectives. The Creative Team Manager - Agent Marketing is responsible for balancing team capacity, optimizing workflow efficiency, and ensuring equitable distribution of work while maintaining high service levels. This role requires strong organizational skills, attention to detail, and the ability to anticipate needs, resolve bottlenecks, and keep multiple projects moving simultaneously in a structured and efficient manner. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Serve as the primary marketing liaison for Northrop Realty agents • Intake, prioritize, and manage agent marketing requests across multiple service lines • Provide strategic marketing guidance to agents to support listings, branding, and business development • Ensure a high-touch, responsive, and service-oriented experience for all agent marketing needs • Build strong relationships with agents to understand their business goals and marketing needs • Manage and prioritize all incoming agent marketing projects from intake through completion • Coordinate deadlines, timelines, and deliverables across multiple concurrent projects • Ensure efficient workflow distribution among creative designers and support staff • Identify bottlenecks and implement process improvements to enhance turnaround time and quality • Supervise and support a team of creative designers responsible for agent and brokerage marketing materials • Assign and review design work to ensure accuracy, consistency, and adherence to brand standards • Provide feedback, coaching, and quality control to ensure high-level creative output • Support professional development and performance management of creative staff • Oversee production of agent marketing materials including listing presentations, flyers, social media assets, print collateral, and digital content • Ensure all marketing materials align with Northrop Realty brand standards and agent-specific customization requests • Maintain a high standard of accuracy, professionalism, and visual quality across all deliverables • Continuously evaluate and improve agent marketing workflows and systems • Collaborate with leadership to streamline intake, approval, and production processes • Support adoption of tools and best practices that improve efficiency and scalability • Lives the Northrop values. Supervisory Responsibilities: • Creative Design Team. Qualifications Required Skills/Abilities: • Excellent leadership and management skills. • Excellent people skills and interpersonal savvy. • Excellent ability to handle confidential and sensitive information with discretion. • Excellent time and project management skills; proven ability to multitask, meet deadlines, and delegate. • Highly creative. • Excellent organizational skills and attention to detail. • Excellent verbal and written communication skills. • Strong initiative. • Strong problem-solving abilities. • Ability to function well in a high-paced environment. • Expert knowledge of Adobe Creative Suite including InDesign, Illustrator, Dreamweaver, and Photoshop; ability and willingness to quickly adapt to new technologies. • Strong knowledge of project management software such as Asana. • Proficient with Microsoft Office and Google Workspace. • Strong Knowledge of a wide range of media, including photography and computer aided design. • Strong knowledge of design elements, such as color and composition. • Strong knowledge of how to effectively present ideas, both verbally and visually. • Ability to manage competing priorities with accuracy and professionalism Education and Experience: • High school diploma or equivalent required; Bachelor’s degree in marketing or a related field preferred. • Prior supervisory or team lead experience strongly preferred • 3+ years of experience in project management • 5+ years of experience with Microsoft Project, Asana, Trello, as well as Adobe Creative Suite (including InDesign, Illustrator, Dreamweaver, and Photoshop) a plus. • Real estate industry experience strongly preferred but not required Physical Demands: • Prolonged periods of sitting at a desk and working on a computer. • Must be able to lift and carry up to 15 pounds at times. Travel Required: • None. Confidentiality This role may be privy to confidential information which shall not be shared other than with the parties involved in the transactions. Any breach in confidentiality may result in immediate termination. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Additional Information Please note that this is an in-office position. All your information will be kept confidential according to EEO guidelines. The pay range for this role is $84,000-$94,000, annually.